Kelli Bolen
12 months ago
"Edit- adding gun discharge notice in pictures.
I moved into Creekstone last summer hopeful that I had found a place I could call home for 3-4 years. Unfortunately, I now know that won't be possible.
When I opened the door on my assigned move-in day, I was shocked at the state. There was a woman in there trying to clean with her small child sitting in the corner of the unit. She was vacuuming the carpets, which had not been professionally cleaned. She rushed out and my unit was left dirty by the previous occupant. The shower would not turn on. The floors were old and crumbling. There were missing light fixtures. The mirror was cracked. The water fixtures were peeling. The tiles were stained and cracked. I documented these things with pictures and it took about a month to get the apartment in a basic move-in-ready condition. Multiple times, painters or maintenance people tried to come into my unit without knocking.
As I settled in, more and more red flags popped up. The amenities we pay an extra fee for are hardly maintained. The pool is rarely open at 10 a.m. (The pool gates have padlocks on them). The water is currently murky and gross. The gym is missing weights and has had a broken bike and treadmill that have remained broken all year. The premises is constantly littered with trash that becomes part of the landscaping. The gates will be left/stuck open for weeks at a time. We constantly get notices about stolen tires and broken car windows. There is standing water that turns putrid in multiple parking spaces/near the dumpsters. The weeds and plants growing out of the sand volleyball court, rocks, and sparse sand makes the sand courts unusable. The office communications are often difficult to read and understand because of errors.
If Creekstone is your only option, insist on seeing your actual unit before signing anything. There are also about $50-80 of extra fees each month on top of rent and pet rent. Be prepared for separate drainage, sewage, trash, water, amenities, pest control, and service fees.
I reached out to the Price Realty Regional Supervisor (Carrie Weaver) and the Director of Operations (Kenneth Raley) 26 business days ago, iterating the same concerns and requesting the owner’s contact information and have not received the requested information.
Update- The gates have been broken since early January 2024. The place is still littered with trash. The property has "lost" my move-in inventory."