2001 S Voss Rd
Built in 2017
Year Built
5
Building Height
165
Total Units
Google Reviews
3 ★ (116)
Welcome to Tuscany Walk, located in the Westside. This Mid-Rise features various amenities and is conveniently located. Rated 3 stars based on 116 reviews, Tuscany Walk is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"We just moved here 2 weeks ago, and we are so pleased. Alex, makes it a point to get things done while still making you feel like you are a priority. In my short time being here, I have seen him more than once- be pulled in so many different directions all at the same time, yet he never fails to make your needs feel equally important. He definitely holds up the fort. The building is full of welcoming people, and everything is well kept. Tatiana as well, absolutely amazing. During my time of apartment hunting, my fiancé and I had looked at 2 other properties before visiting Tuscany Walk. It did not take us much time to say that Tuscany Walk was going to be our new home. Since the very beginning, we have been met with nothing but full hearted kindness and assistance from everyone during our application, and move in process. Even with being thrown a curve ball, Alex still made our move in happen and was so attentive. All questions were answered, and all needs were met. Even after the move in, still nothing has changed the way that Alex and Tatiana collectively make the building more pleasant and easy for us. We can confidently say that the support of the leasing office staff is and will remain a reliable support system, simply based on what has been consistently shown even during this short period of time. The maintenance team as well, so kind, respectful of your space, and helpful. Again thank you Alex for doing all that you do, and your ways of unwavering assistance and customer service goes greatly appreciated and noticed."
"I feel compelled to write a honest review since I've been a resident for a year and just renewed my lease. The rent did increase but that's to be expected with rental rates. My goal when moving was to find a safe, quiet - gated community, attentive office staff and quality floor plan with upgrades. My apartment is beautiful with high vaulted ceilings! I don't hear anyone next to or above me (major issue at my last apt, the noise of neighbors above me - through no fault of their own, just low ceilings so I could hear everything, UGH!). My 3rd floor neighbors are respectful and quiet. I do believe it's important to take into account where your apt is located in the complex to minimize noise levels (garage, street noises, pool area, etc.). I'm located facing San Felipe so again, it's quiet but my floor plan choice was intentional for that reason. Alex is awesome and has helped me with every issue I've had and worked diligently to resolve them quickly! Past issues were with maintenance and Alex stepped in right away to get it taken care of when there was lag time in their response. The other office staff are nice and always accommodating. I've had no issues with vandalism or parking. The amenities are awesome; pool, gym, and club house. Overall, a great place to call home!"
"All stars belong to Mr Alex Ortega. Such a wonderful welcoming professional. He is so transparent and explains everything in detail. Would recommend the management to ask him to lead the team so others can follow his ethics and be as good as him. The front personnel of a property directly results in families renting the property..so credits to them. Keep up the good work going Sir, as I have seen 20+ apartments and never encountered such an amazing professional like Mr Ortega."
"Honestly, the worst place you could possibly get an apartment. They try to sway with amenities and try to make it seem like it’s all great but the apartment had roaches in the place for 3+ weeks and they didn’t do anything until everyone down the hall complained lol, the maintenance people never show up. Waited over a month before they came to fix one thing and then they took it and never brought it back and now they want to charge us $400 plus for it so if you’re looking at this place as a “Deal” wait till you sign the contract and your screwed. Also let’s not forget when we were without water for 2+ weeks and the apartment staff laughed at us for having to go back and forth from the water fountain.
Good luck trying to get anybody to help you at the front ether they can barely do their job and they really don’t care about you. The only reason this place has three stars is because they have to go fishing for reviews but trust me this is the worst place you could be. Do yourself a favor and try to find a better spot which shouldn’t be hard and don’t let these guys sway you differently.
Also, Alex at the front has probably gotta be the worst front desk person I’ve met in renting in history. Only reason I put that in there is because he has no regards for tenants and if you walk the halls and ask anyone who has been there to see him in action will say the same. Never thought I would be writing a review since I have a pretty high tolerance for bad but god forbid that has got to be the worst place I’ve been to in 8 years of renting. Better off being at a Motel 8."
"LOCATORS: If you don’t register your client on the richdale website before they tour/apply then there’s a low chance you will be paid. My locator followed their instructions and was paid.
I have been living here for a couple months now and love it. I rarely hear my neighbors and the apartment looks great! The hallways and common areas are always clean. The area is dog friendly and there’s so many places nearby to walk to. Grocery store, restaurants, stores, banks, vet, parks, etc. Everyone is respectful and courteous for the most part which speaks to the quality of the clientele here. The staff Alex, Tatiana, and Lucile are very responsive and help-full. Maintenance always responds in a timely manner too.
I highly recommend living here!!"