Angel Tolentino Lua
a month ago
"I’m not someone who leaves bad reviews over small inconveniences, but if you’re considering these apartments as your future home, I urge you to read this carefully. I’ve lived here for almost three years, and during that time, there have been constant changes in management. The current manager, Lorie, is by far the worst. She is rude, unprofessional, and impossible to work with. After speaking to multiple tenants, I discovered that my experience with her is not unique—everyone has something negative to say about her. Her attitude toward tenants is downright ugly, and her lack of respect is astounding.
While the apartments themselves are visually appealing, that’s where the positives end. The pool is always unusable—if it’s not a nasty green color, it’s locked up entirely, so tenants can’t access the grills, beach chairs, or any of the amenities we’re supposedly paying for. The landscaping is another major disappointment. Most of the property is overrun with weeds, and only about 40% has any actual grass. The entire complex feels neglected and uninspired.
Recently, the parking situation has become a nightmare. Parking spots are now numbered and can be reserved, but each apartment is limited to two registered vehicles. Visitors must also register their vehicles, but this is only allowed for three consecutive days. If someone visits you on a fourth day, they risk being towed. My partner, who visits me regularly, was just towed, and it cost me $220 to get her car back. When I asked Lorie if there was a way to accommodate both my partner and a friend who visits often, her response was shockingly rude. She sarcastically suggested I add them to my lease and even made an unprofessional remark about how her own mother only visits her on holidays, so she couldn’t understand why people come over so frequently. Her tone and attitude were completely out of line and further solidified her reputation as one of the most difficult managers I’ve ever encountered.
On top of all this, the gates at the complex have been broken for a long time, leaving the property wide open to anyone. With the amount of theft happening here, you’d think fixing the gates or providing some form of security would be a priority, but that’s not the case. My work truck was stolen, and after hearing from other tenants who’ve experienced similar issues, I didn’t even bother speaking to Lorie about it. It’s clear she doesn’t care. Her focus seems to be on squeezing as much money as possible from tenants, rather than addressing the ongoing problems with the property.
I strongly advise anyone considering these apartments to look elsewhere. Between Lorie’s rude and dismissive behavior, the lack of usable amenities, the poorly maintained property, and the unaddressed security issues, living here has been a constant source of frustration. This is not the “home” they market it to be, and I regret staying here for as long as I have."