Norah Bourdeau
a week ago
"I had an extremely disappointing experience at The Ryon Apartments. Upon moving in, my unit was infested with roaches, and the washer and dryer were swarming with gnats. When I brought these serious issues to the management’s attention, I was given an ultimatum: either call pest control or terminate my lease. No alternative accommodations were offered, such as switching to another unit or providing temporary compensation for a hotel while the problem was resolved.
The situation worsened when I was given only 10 minutes to vacate the apartment because the staff was in a rush to close. This abrupt and unprofessional demand left me sitting outside for three hours trying to figure out my next steps, feeling as though I was being evicted. With classes about to start and no other living arrangements in place, I was forced to stay in a hotel for a week while driving around with my belongings in my car, searching for a new home.
This was by far the most unethical and poorly handled experience I’ve had with a property management company. At the very least, they could have offered reasonable support to address the issues they were responsible for. Instead, they left me to deal with the fallout on my own.
I strongly urge anyone considering living at The Ryon Apartments to think twice. My experience reflects a lack of care for tenants and an unwillingness to address serious concerns with professionalism or empathy."