The Bellagio

Charlotte Jaehne

2 months ago

"It is a good place to live to feel safe, if you have finances and you read all of the rules and can follow them. The parking is non existent where I rent, except for my garage, so my friends can’t park close to my apartment. This is an issue because I’m having surgery and need my caregiver to be able to park close to help me back and forth to the hospital and rehab follow up visits."

John Coleman

6 months ago

"I’d stay away if I were you. The past year of living here was nothing but pure hell. Within 6 months I had my wheels and tires stolen, my truck stolen, and then my new truck broken into. But don’t worry, the staff here will make sure no one at the complex knows. When reported to the complex, you are greeted with “what do you want me to do about it.”

After moving out, they are trying to charged me to replace carpet that wasn’t even damaged. The company they use to send out monthly statement for rent is more of a pain to deal with than necessary.

I’m glad to be out of there, and I’d hope you can find a better place to call your next home.

Edit:
The management team and ownership of this property are absolute trash. They are now trying to justify my being a vet with a service dog is cause enough to charge me to replace the carpet in the entire apartment. The reasoning? I have a service dog, the carpet was automatically soiled.

Edit 2:
After receiving a response, I was "accidentally" over charged $300ish. So not only has the management team now shown they already lied about the final bill, they are going to avoid ANY conversation about them trying to charge me for carpet they can not show was damaged, or provide receipts for the amount of work required to change the carpet. Not to mention, the "Owner's" response, absolute garbage. If you look at every single bad review left, they are still trying to get people to look past the bad review and move into this hell hole. If any of those bad reviews are anything like mine, the situation doesn't actually get solved. All you are going to get is some "who care's" apology, and then they will try to market their "great community" to new residents. I can confidently say from the top down, when dealing with the Bellagio team...used car salesmen. They don't, and wont care about you, they just want their money."

Darryl Strickler

a year ago

"I am a new resident (of less than a month), so I may amend this in the future. I'm writing this because I'm bored, the power is out, and I can't sleep without power to my sleep apnea machine. My hope is to point out some pros and cons that you won't see or notice on the website.

The PROS...
P1. Attached garages, and the garage is huge. You can easily fit your car and some stuff in there.

P2. Modern appliances, with the exception of the washer, dryer, and HVAC system.

P3. The application and move-in process is standard and painless.

P4. The staff is friendly and accessible. The phones are answered on site and aren't diverted to a call center. I also get the impression that the staff makes a dedicated effort to provide a free living experience.

P5. Ceiling fans in the living room and the bedroom.

P6. There are plenty of power outlets. An outlet on the patio for a fan would have been nice, but there are otherwise plenty of ports where you need them.

P7. Location. This is subjective to me, but the location is close to my office, and there aren't major traffic congestions coming to/from the apartment complex.

P8. Amazon locker on site. This is a pro and a con. I miss having stuff delivered to my door, but it is nice not hearing delivery trucks backing up and idling around the complex all of the time.

P9. So far, none of the neighbors have intentionally loud diesel trucks, cars, or motorcycles blasting through the complex.

P10. Also, so far, none of the neighbors pretend to be the complex DJ by driving around playing ridiculously loud and bad music for everyone to hear.

P11. Large, garden style bathtub/shower.

P12. There are ducks.

P13. Rent. It is reasonable.

P14. I don't think all of the units are like this, but my unit is designed in such a way to where there is noone living above or below me, so there are no worries about vertical noise.

The CONS...
C1. My sample size is small, but in just under a month, we are two for two in thunderstorms causing the power to go out.

C2. My toilet was too small. Round toilet bowls should be illegal. If you have an external tool on the front of your person, then this toilet is not designed for you. I had to get the toilet replaced.

C3. The washer/dryer set is old. I didn't check the serial numbers, but if I had to guess, they are the same set as when the complex was built 20 years ago. I had to replace the set and store the old set in my garage.

C4. Similar to the washer/dryer situation, the HVAC system appears to be the same as original construction. The evaporator coil looks beat up, which means that at some point, someone tried to clean it and destroyed the integrity of the coil teeth in the process. On the bright side, there is a C-wire available for smart thermostat installation.

C5. The HVAC design is poor, with the bedroom, kitchen, dining room, and bathroom running 4-5 degrees warmer than the living room. Unfortunately, this is very common in apartments; I've only lived in one apartment where the air flow was equally adequate to all rooms.

C6. If you have east or west facing windows, then you will need blackout curtains for your AC to stand a fighting chance.

C7. The modeled floor plans lack dimensions, which makes it difficult to plan for layout/furniture design prior to move-in. The drawings scale the bed, couch, and chairs smaller than normal to make the areas appear larger; I don't think this is intentional, it's just not an accurate representation. The drawings also indicate hardwood floors where there is actually carpet. This is typical of the software used to model apartment complex units.

Overall, this seems like a good place to be."

Annette Seaback

a week ago

"I've been here since April 2016. Great office personnel and maintenance is outstanding."