21801 Northcrest Dr
Built in 2014
Year Built
3
Building Height
396
Total Units
Google Reviews
4 ★ (227)
Welcome to The Abbey At Spring Town Center, located in the Spring. This Apartment features various amenities and is conveniently located. Rated 4 stars based on 227 reviews, The Abbey At Spring Town Center is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"Enjoy living in this cult if you decide to move there. No friends no family no visitors of any sort. My fiance went to visit her mother for thanksgiving and arrived after business hours. Not knowing there was no parking by visitors, she came out to her vehicle being towed. I gave management an opportunity to explain why no warnings were given and apparently there are no warnings or notifications. She also explained that moving forward visitors may ONLY park in the front in visitor parking, making her have to walk by herself in the dark over a quarter of a mile to the opposite side of the complex. If you plan on ever having a visitor move somewhere else."
"I recently moved from The Abbey onlyyyy because I began a new job on the other side of town if not I would definitely had renewed again. I lived at the abbey for 3 years and I never had an issue. The office staff was always pleasant and helpful, maintenance request were filled quickly and they were always respectful. The property stayed cleaned and they communicated with us often about any community updates or concerns as well. The units are very spacious and up to date with appliances etc. The amenities are great as well. I also always felt safe in the community/area! If you’re looking for a place in the spring area I’d highly recommend touring the abbey!"
"I lived here for two years and had an amazing experience.
Starting with the apartment itself, it was spacious and clean upon moving in. It had nice, modern appliances and granite countertops. When I did have to submit a service request, they were very quick to respond and the maintenance team was always very knowledgeable. When my fridge stopped working, they had it replaced overnight, really reducing the headache.
Then there was the front office staff. They truly are what set this place apart. From the application process to move out, they were always ready to help me out with anything. They made a point to know my name and always had a smile on their face. I can’t say enough about how awesome they all are.
The community is very nice as well. The pool is well kept and a great place to spend a hot day. They have community events like pool parties and food trucks that are also a nice touch. I always felt safe in the complex, even at night. There were a few rare instances of crime on the property but the staff was always diligent about alerting the authorities and notifying the residents to be careful.
I would highly recommend getting a covered/reserved parking spot. For a pretty reasonable price, it is nice to always be assured of a parking spot near your unit and somewhat protected from the elements.
Overall, I would recommend this place to anyone moving to Spring. It is a fantastic property and a great place to live."
"I wanted to tour this property because of the great reviews and how great everyone said Danielle was. I toured the property, with Danielle and that was great. Called back the next day and I was greated with, "Hey, what's up?" I thought that was inappropriate for a future resident. So, I overlooked it. But when it happened again, I felt a level of disrespect. Then I needed to push the move-in date back due to care for an ailing mother. Danielle stated that she couldn't hold the apartment for three weeks, which was really 2 weeks and a couple of days and that it is available now. I told her I may have to look elsewhere. She then sends me documents to sign. I felt pressure to enter into a lease and I wouldn't be able to occupy it for the 2 weeks . At that time I decided against moving into the community. I emailed Danielle, told my decision and why. She never responded. I called to determine when my administration fees would be returned? The other office worker asked Danielle and called me to say that it has been past 48hrs and I would not be refunded the administration fees. She never mentioned that. Per our emails, it was not 48hrs, it we are going by that time frame and at this point, I feel that it is retaliation due to me expressing myself about my experience. All I want is my $150.00 refunded."
"UPDATE: My wife was blocked on their Facebook page after leaving a 1 star review, which
Made the review MAGICALLY Disappear. That’s shady business practice!
The property manager is dishonest. Amenities are always broken or not accessible. Roaches and fleas are a MAJOR issue here. Amongst MANY other issues. Take a tour on your own before coming into the office. Look at the “amenities” that are advertised. New management is running these apartments into the ground. I will update this review with photos and receipts because I know the “manager” will respond with false statements. If you have any factual complaint, Delores (the “manager”) will tell you that it is your opinion. Look elsewhere for a rental."