16200 Bridgeland HS Dr
Built in 2022
Year Built
4
Building Height
358
Total Units
Google Reviews
4 ★ (136)
Welcome to Starling At Bridgeland, located in the Cypress. This Mid-Rise features various amenities and is conveniently located. Rated 4 stars based on 136 reviews, Starling At Bridgeland is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"I've been a resident for almost 2.5 years only because I have a family member who lives 5 minutes from the community. The community has gotten from bad to worse and so has the Community Management.
For my first two years I dealt with internet issues for 1 year and A/C issues for almost 2 years. The Internet issue was resolved by Xfinity after 1 year of troubleshooting and blaming construction defects. But the A/C issue in my bathroom, where puddles of water constantly leaked when I turned on the bathroom fan, took countless trips to the management office and service request orders. So much so that I had to threaten to sue. I learned from the community's best maintenance tech that the first management approved different stages of construction during construction without properly ensuring everything was up to standard (i.e., they rushed the construction to meet deadlines). My unit was fixable; however, many units have moisture and mold issues due to construction defects that must be fixed through a construction insurance claim. I confronted management, and my issue was resolved after I disclosed that I knew about the construction defects in some units. My unit was fixable but they fired the maintenance tech unjustifiably for disclosing the information. That manager got replaced not too long after, most likely fired.
The new Manager (Paige) who replaced her is arrogant, confrontational, and seems to be entitled or has a chip on her shoulder. All gates have only worked probably 6 months in the aggregate in the past 3 years. They are always broken and we've had break-ins this past month to multiple vehicles. Delivery packages have also been stolen from front doors, which has happened to some of my neighbors and me. Management's solution was creating a half-ass package room with 2 large shelves, one on each wall, with columns for each building (3 shelves for each building). They are so small that packages are constantly put in the wrong building or extremely hard to find because of the limited space available. Couriers also always put packages on the floor or in the wrong building due to the limited space. After having had enough of all these issues and being unable to find a package again, I spoke to the new community manager, who didn't even introduce herself, and she immediately started getting defensive about my potentially lost package. She asked me if I was sure it was delivered, which was a dumb question since the package room sends a notification when a package is delivered to your unit. On top of that, you get a delivery notice from the courier. After providing her feedback on the stolen packages and the disorganized package room she did not apologize but instead rudely asked me "What was my solution?" instead of acknowledging the problem. I told her that other communities have locker rooms and her response was "That's out of our budget." I then told her that security needed to be ramped up so we could get our packages delivered to our front doors but I found it so unprofessional that her reply to the problem was, "What's your solution?" That's her job and obviously she is not good at it if she can't think of solutions or provide good customer service. If they have a limited budget for a package room, which I doubt, adding more shelving space for each building and having the leasing staff work on organizing the space would be a solution. However, her arrogance and lack of critical thinking prevent her from coming up with any solution. My package was found but since it was small, I was not able to find it among the pile of boxes and disorganization.
The last straw is the break-ins to multiple vehicles due to the broken gates. One of my neighbors asked me to keep an eye out on her car because of how unsafe she feels. There are so many more issues I could talk about, but I will definitely not be renewing my lease. The ineptitude of the head community managers has made this community not worth living in for the price. There are way better communities in the area that I'll be moving to."
"Starling at Bridgeland is a 5 star property and hands down first class all the way! Management is absolutely the best in the business, they have worked with me and my fiancé every step of the way to start our life together. I highly recommend this property and encourage anyone considering an upscale apartment to move in ASAP. I have read some reviews and understand concerns but I whole heartedly know that if you have any questions or concerns just contact Paige,Vanessa, Karissa, or Kaayla and they will help you with any question or issue that you may have."
"I’ve been living at the Starling at Bridgeland apartment complex for a while now, and I have to say, my experience has been nothing short of fantastic. I am genuinely surprised by the negative reviews because my time here has been the complete opposite.
Amanda, the complex manager, deserves a special mention. She has been incredibly helpful and responsive to any issues that have come up. Her dedication and professionalism are truly commendable. Having worked in facility management myself, I understand the challenges that come with the job. Property management is often at the mercy of nature, supply chain issues, and labor shortages. As soon as one problem is resolved, another one can arise. Despite these challenges, Amanda and her team have always been on top of things, ensuring that residents are well taken care of (or informed when a resolution isn't a quick fix).
The staff here are not only efficient but also very pleasant to deal with. They have made my stay here feel like home, which is something I deeply appreciate, especially after having some nightmare experiences in other apartments.
If you’re looking for a place where the management truly cares about its residents and works hard to maintain a high standard of living, I highly recommend the Starling at Bridgeland. This place is home for me!"
"Hey there! Just wanted to share how great things are at the office lately. Vanessa is rocking it as the APM, and I met Page today(the new property manager)- she's awesome! The property has seen lots of improvements since Amanda left, and the atmosphere and communication are so much better now. Feeling really happy and grateful for these positive changes. Love being a part of this community! ❤️"
"The truth is that I no longer know what to think about these apartments, they are well located and the school zone is good so I decided to move here, this new administration is a disaster, it does not care about the well-being of the tenants. I have been requesting a cleaning for months. the air ducts because my son is allergic to which they have ignored, telling me that if I require it I have to pay for it, which seems absurd to me for the amount of money I pay in rent, the hallways are disgusting, they are always dirty The stairs have never been cleaned, I have been sending messages for months because my neighbor constantly knocks on my floor, I have a son, I don't know what to expect, the south gate has never worked and the front door is longer than the time it is open, leaving us without security, the elevator It has not been working for a month which makes no sense, this administration does not care about its residents, DO NOT RENT HERE!! there are better places."
"This picture is Post Hurricane Beryl passing thru that same evening. (1st pic). 2nd pic is one of many beautiful sunrises.
Imagine enjoying a cocktail from your balcony with views like this at sunset! Or waking up with a cup of coffee to watch the sunrise! Either way it’s a great place to do both."
"I recently had an outstanding experience at Starling at Brideland, thanks to Vanessa. From the moment I walked in, Vanessa made me feel at home with her warm welcome. She patiently guided me through every option, taking the time to understand my needs and preferences. She was very knowledgeable and went above & beyond to help me, answering all of my questions with patience and professionalism. The community itself is stunning—whether it’s the serene pool area, the well-kept grounds, or the state-of-the-art fitness center, everything is top-notch. I was genuinely impressed by Starling at Bridgeland and Vanessa’s exceptional service. I would highly recommend this community to anyone looking for a beautiful place to live with an outstanding team."