3333 Southfork Pkwy
Built in 2017
Year Built
3
Building Height
328
Total Units
Google Reviews
4 ★ (159)
Welcome to Southfork Lake, located in the Manvel. This Apartment features various amenities and is conveniently located. Rated 4 stars based on 159 reviews, Southfork Lake is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"BEWARE!! DON’T move here!! Shootings!! UNSAFE living conditions!! Poor landscaping & property management skills -always provides excuses for not resolving issues!! Poor Maintenance - repairs not getting fixed in a timely manner!! Inoperable gates.This property is even more in “ worst “ condition as it has ever been in before and I’ve been living here for 6+ years (regrettably)..
To the business owners: Not to mention the recent shooting that occurred on property near building 7 back in early May’24, the ongoing unsafe issue with the malfunction gates which more than likely contributes to the easy access of the apartment break in’s , poor ground keeping (dog Pooh/trash everywhere and ant/ bug infestations. Below are 2 unsafe urgent maintenance repairs with untimely repairs. In April’24 (item#1):I opened an online maintenance repair due to loud sounds of dripping water in the ceiling of the main entrance hallway and air condition unit. By the way, this is an ongoing, repeated, re-occurring issue for the past 2-3 years whereas my unit experienced flooding in the main hallway, water damage to floors, drywall water damages inside the air conditioning unit and etc. ( Item #2 inApril’24): I opened an online maintenance repair for the kitchen island granite corner that was damaged as a result of a fall I experienced due to a recent surgery. This issue exposed “Unsafe” sharp/jagged edges that required immediate repair. In May’24: Maintenance falsely marked these items as complete when absolutely “NOTHING “ was done to complete it. In June’24: Due to the severity of the help request, I met with both Nicole (Director) and Cheryl (property manager) the first week Cheryl arrived and reported the falsified maintenance items above. Of course despite multiple times I’ve reached out to Cheryl via email, walk inside and phone call’s requesting status updates, all I received was “excuse after excuse” and no progress was ever made to complete this task. In July 26, 2024: the air conditioner unit was finally addressed ONLY after I spent 12 long agonizing hours of cleaning excessive water damages to my hallway, the photos were taken afterwards.I have a videotape of the excessive water damages in the hallway but was too large to incorporate in this report. I even called the emergency phone line service and no one ever responded!!! until the very next day…I also sent email help request to front office management and heard nothing from them the entire night!!! July’24 (kitchen granite damaged top): After multiple, countless repeated times reaching out for help to Cheryl and receiving no help. Again, I walked into the office on 7/3/24 and requested copies of the granite top quote and the install date. All I received was a copy of the quote which to my surprise has a date of 6/10/24. Apparently, the contractor had given this to her and she failed to communicate this to me- extremely poor communication skills. Not to mention, she still had not bothered to respond to my request of the install date even as of today. All of the above are clear examples of Cheryl inability and unwillingness to help troubleshoot unsafe conditions. Not to mention, lack of leadership & conflict resolution skills & accountability, poor communication skills and totally not putting residents “ unsafe conditions“ first. Lastly, hurricane Beryl was an awful experience for multiple people. At Southfork lake property, there’s still unsafe conditions that exist as a result of this hurricane for anyone to walk safely on this property. Just the other day myself along with 2 other residents observed children playing underneath the falling tree limbs barely holding on to the tree itself. This is a bad accident waiting to occur that potentially lead to a fatality. We also observed children riding bikes and skateboarding near the leaning damage electrical post also. These are the reasons this property received a “1” rating due to poor management!!
Good news is concierge services are awesome!!! The new maintenance guy who’s been here for 2 months appears to be very helpful.,,"
"I’ve been living here since April 2023 and have personally never had any issues. My neighbors are nice and quiet, parking is never an issue, maintenance team is nice, office staff is really sweet, and amenities are good!
This is my first apartment and I truly have no complaints. If the gates stop working, they’ll fix it, if the printer at the front isn’t working, they’ll help print something out for you, overall great experience so far.
I feel safe enough to walk my dog even at night. I’ve had guests over multiple times and neighbors have never said anything which is awesome. Everyone keeps to themselves but I have seen other neighbors talking to other neighbors and being friendly.
I’ve never had an issue with packages, they get delivered to a locker or inside the office if the locker space is full (which doesn’t bother me because office hours are long enough for me to go and grab my mail)
The gym isn’t the best but if you have fitness goals, it’s more than adequate to use for working out.
They have an automatic payment option for rent which gets taken directly out of your account and they tell you about it a lot of times that way you can avoid late fees. And they send text reminders every now and then to remind you that rent is due and you want to avoid late fees.
Someone in the reviews said that they come into apartment a lot but that’s not true. They’ve come into to do safety checks like twice and it’s always the maintenance people and they’re very friendly.
They mow the lawn very often and do their best to maintain the way the property looks.
I’ve only had to put in 2 maintenance requests while I’ve been here and they’re very fast about it.
Overall great experience so far! And I’ve been here for almost a year. Some of these reviews are scary and can be completely understandable but I am going to be honest- I NEVER heard of the shooting until months later. My boyfriend and I were shocked because we never heard anything, we never saw police, everything was normal. But since then, we’ve heard nothing about dangerous activity and they’ve put in more cameras and are quick to fix the gates. If you’re convinced by my review to sign a lease, add my name as a referral please!!! ✨? Thelma Medrano"
"I’ve lived here for about 6-7 months so I can give a honest and thorough review. It took awhile for my application to get approved and I was sitting waiting for weeks, office personnel seemed annoyed and irritated to let me view my apartment before move in. I had to ask several times . When I finally got the opportunity to tour my apartment (2 days before move in even though it had been vacant for over a month) office personnel noticed that something was wrong with my air and said they’d get maintenance to check it out. Mind you we were in early July with TEXAS heat . Maintenance came out and said there was a part missing and just gave me a portable fan. I was without air for about 3-4 weeks. After maintenance never followed up, I had to talk to the property manager and maintenance came out again, come to find out they actually weren’t waiting on a part?!? They just had to clean the filter so I was without air for weeks for nothing . Other than that I had no problems . When there’s heavy rain it becomes lizard city (they are literally everywhere) but that’s not the apartments’ fault . There is dog poop every where, owners will literally have their dog poop beside the dog poop trash can and won’t even pick it up and throw it in, you can hear neighbors scoot their chairs back and forth . If your apartment is facing the highway that’s all you’ll hear . When I’m on the phone with friends and family they often think I’m outside because the noise of the highway is so loud and I always have to apologize for the loud noise of the highway. So, the walls are paper thin. Their appliances could be better, specifically the washers and dryers I have to wash my clothes multiple times and even go to the laundry mat to get them washed properly . Maintenance has gotten so much better and they respond quickly now! I have no problems with my neighbors they are great and I hardly have to encounter the office staff so no problems . It’s a decent place to live overall with decent amenities."
"It’s extremely disappointing to see how bad this place has gotten in the short amount of time that the new Property Manager, Jaclyn took over.
I disregarded things like the pest issue, the terrible parking situation and the constant broken gates, because management WAS always helpful and accommodating; unfortunately, that’s no longer the case.
I am however, thankful to Miss’ Salina and Miss’ Teona for always being so kind and helpful. And I’m even more thankful that my lease is up so I don’t have to deal with this place anymore.
*Response to Owner:
What should actually be “concerning” to you are the safety issues, like the shooting that took place a few days go (05/04/2024) that left two people injured, or the break-in to my neighbor’s apartment recently. I think you have bigger issues than just parking."
"The staff is phenomenal. Everyone loves what they do so it makes them atmosphere amazing. This property offers great amenities in a well sort out area. I highly recommend checking this property out. Tell them Roe sent ya! ?"