TheeReaalKweenKyy
4 weeks ago
"I really loved this place , wish I could’ve had the chance to live here and hate to leave this review but it is very unfair what they did to me. I reached out to the property with a bunch of questions because I have been lied to and denied since moving to katy. I gave them a complete run down of my situation from credit , what’s on my credit , my job offer letters , being a victim of fraud , having proof of that fraud and not having the bank statements they claimed I needed because I hadn’t worked in over a year and I was still encouraged to apply! I applied same day she sent me an email address and told me to send all of my documentation in which I did immediately. I waited 2 days hadn’t heard back but I reached out to the property she told me they were waiting for the final approval and she’d keep me updated , hours later she reached out via text message telling me to upload bank statements she knew I did not have & then told me to wait until my first paycheck which is the 1st. I needed a place now before the holidays. If she knew I didn’t have bank statements and only offer letters why did she say the would accept it and encouraged me to apply after I told her how afraid I was to get denied again especially because christmas is right around the corner. She stopped replying to my text messages and straight up sent me a denial email with little to no explanation and still no text back even after I uploaded my bank statements from the money that I do make on the side which is more than enough still got no response. I was completely transparent & honest but still got nowhere with this property. I even asked to speak with someone higher than the property manager and still got no response. I pray someone above them can take a look into this and revisit my application because this truly hurt me to be lied to when all I did was be honest and all I wanted was a place for my family."