7400 Jones Dr
Built in 1970
Year Built
3
Building Height
458
Total Units
Google Reviews
3 ★ (178)
Welcome to Island Bay Resort, located in the Galveston. This Apartment features various amenities and is conveniently located. Rated 3 stars based on 178 reviews, Island Bay Resort is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"The anonymous lady writing about Maddi (Madison) spelled her name wrong, I leased my apartment, she was polite, helpful, cheerful, still I enjoy talking to her. I called for maintenance and usually it's fixed in 2 days. I moved from Dallas and Maddi gave me all the info I needed and she was right about her apt complex Anonymous get a life, we love it.
We moved from Dallas/Frisco area about 3 months ago and love living at Island Resort in front of water, Management is excellent, Maintenance man usually fixes the problem the next day after he open an on-line ticket.
Very Nice apartments.
Beautiful Apartments we signed 13 months lese. Management put new fountain beautiful
Nice Place to live
We just moved from from apt to other on first floor, leasing agent Brittany helped us and did an outstanding job…Thank you Brittany"
"Ive lived at Island Bay for almost a year and absolutely love it!! I recommend it to all of my friends I have met in the area. I had not lived in an apartment for over 2 decades owning my own home. The management especially LeAnn has been top notch, always accommodating and has a great attitude. I always know I can count on LeAnn. Maintenance is spectacular- I never have to wait more than a day for anything needing attention. The landscaping crew is out here consistently keeping the grounds beautiful. They continue to improve which means the rent is going to better the housing. Everyone seems to be allowed to have their own niche in making their homes unique and I love that it is not so strict here. If you love to fish- no license required and plenty of places to catch. I walk my dog every day and never get tired of the walk as it is on a sidewalk or a boardwalk or through courtyards and always by the water. I recently discovered it is a very quick walk over to the botanical gardens as well. There are 3 pools, a boat landing, a dog park- oh and 3 minutes away there is another dog park that is amazing (5 acres) Can't get much better than this!"
"We didn’t have any problem during our stay. Our apartment was beautiful, large and clean. Special thanks to Brittnie Amaya from management office"
"I could tear into this place but the efforts were not worth the trouble. I lived here for two years (or just about) with my partner and over time we just got tired of it and its constant issues. Would we rent here again for the prices they previously had? Yes maybe... but would we now when the rent has increased by over 150 dollars for basically no reason on the same room (renovation to other units drove the cost up for new leases)? Definite no. For the money you're paying to live here, the apartments have a lot of work cut out for them. Islands Bay Resorts is comical since it's nowhere near that. Even with them offering to keep us at the same rate we were paying before (about $1200 a month depending on utilities), we respectfully declined and found other lodging. I'm just going to list a few of the reasons why we left and leave it at that. It's important to note that I wasn't on any lease so the management won't find me on their record based on this review, but I was living with my partner leasing there and paying rent. My experience is mine alone and might not reflect yours, and although ultimately we left feeling with a sour taste, for the time we were there it wasn't all completely bad, the bad just outweighed the good and and value of this place.
Cons:
- Pest problems, I understand it is Galveston and we already have pest problems, but the roaches that we likely got from another unit were extremely painful to deal with. No matter how much we cleaned and kept it spotless, even spraying our roach poison from Walmart and requesting pest control, they were never gone longer than a month or two. They get in through the electrical outlets as that seems to be their favorite spot.
- You live next to the water recycling plant or waste management plant (whichever of the two it is), so it affects the air quality and smell, and on the weekends alarms would always ring that you could hear even through the patio door. Extremely inconvenient and we grew tired of it.
- Security personnel seem like more of a CO for the residents rather than to de-escalate and secure the property. One time we were out and unloading a car saying goodbye to our family, and they strolled up all big and bad escalating the situation into something it didn't have to be. Luckily no one was beat up that night, like the Fourth of July occurrence earlier this year (another reason we're leaving with a sour taste). Which was really disappointing since this brings me to the next con.
- Felt unsafe, there's not ample lighting here at night, and before security was hired, we had multiple car break-ins, or cases of violence and overall sketchy situations happen here. Stuff we had to find out from other residents or friends living here because management never reported it to the community (like the shooting of a man during Mardi Gras). Security should have been a nice solution to this and would have helped us feel safer, but well just go back to the last con stated. It wasn't the case.
- Amenities locked away half the time or simply not available, the Gym is not available on the weekends for some reason, and the pools were available for seemingly only 2 weeks out of the month on random days. The one by the turtle pond was constantly closed so we never made much use of it.
- Overflowing trash cans with an unpleasant smell and dog poop on the grass.
- Mentioned above but I can't stress enough how little you get for the rent you're paying. There are simply better options right now.
- Towing is a huge issue, can tell that management might get a kickback or something, one time a family member was almost towed which made no sense because there were never any signs as to where guest parking was. I don't mean a flyer from the apartment we got there after that shows them, I mean there should be a physical signposted.
I hope if you live here, you have a much more pleasant experience than us. It's not all bad, but the bad outweighed the good for us. Maintenance was at least responsive at all times for major issues. Thanks for the memories."
"ceiling leaks every month literally lost count on how many times it leaks it's starting to get very annoying ! Every month is always a issue with my apartment.. I'm starting to regret that i signed another year at this place i should have really looked into these apts and read the reviews carefully before moving myself and my family in these apts."