1875 Post Oak Park Dr
Built in 2012
Year Built
8
Building Height
316
Total Units
Google Reviews
4 ★ (246)
Welcome to Gables Post Oak, located in the Afton-Oaks---River-Oaks-Area. This Mid-Rise features various amenities and is conveniently located. Rated 4 stars based on 246 reviews, Gables Post Oak is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"On Friday, November 15, 2024, at around 2:00 AM, I was awakened by an emergency alarm caused by a broken pipe on the second floor of the complex. This incident resulted in significant water damage to both the second and first floors.
Despite the severity of the situation, the response from the complex management has been extremely disappointing. When we approached the office for guidance, the staff simply advised us to contact our rental insurance. While I understand the role of insurance in such situations, it is unacceptable that management has taken no responsibility or action to address the issue for residents.
We are paying over $1,800 in monthly rent, yet management has failed to inspect the damage, address our concerns, or provide any assistance. The carpets remain soaked, and while we attempted to dry them using fans, this has added to our electricity costs—something the management has not offered to cover. The unit smells terrible, and there is clear evidence of mold growth. These conditions are unsafe and unlivable. To make matters worse, we are still being asked to pay rent for December despite being unable to reside in the unit due to these conditions.
It has now been two weeks since this incident occurred, and no progress has been made. I am requesting the following actions:
Relocation to Another Unit: I need to be moved immediately to a clean, safe, and habitable unit.
Proper Repairs: My current unit requires thorough repairs, including replacing the damaged carpets and addressing mold issues.
Rent Adjustment: I should not be required to pay rent for the period during which my unit is uninhabitable.
This situation has severely disrupted my life, and I expect management to take responsibility and provide an immediate resolution. If no action is taken, it will reflect poorly on the complex’s commitment to its tenants, as these conditions and the lack of response demonstrate a disregard for tenant well-being.
I urge management to address this matter promptly and provide a clear plan for resolution."
"For anyone looking to move here, please reconsider!!! When paying almost $1800 a month in rent you would think it would be a nice place… Management has been so bad And they either ignore you, never return your phone calls or gaslight you. My mother has lived here for a few years and it has gotten so bad! For starters the elevator never works and there is never any communication about when it will be fixed. There is always a leak in her refrigerator that she constantly has to come home to. Her faucet in her kitchen broke completely off and she called maintenance to fix it but of course they never did. After being so tired of having to wash her dishes in her bathroom sink she finally just had someone come and replace it on her own. Never did someone from the complex call or follow up. But rent just keeps going up. The grills at the pool don’t work. The fire pit area has mold all over the cushions so no one wants to sit on them. My mom’s apartment smells like mildew and the fan in the restroom was covered in black mold. They finally came after she begged someone from the front office to come see it and a company came and replaced the fan but painted over the black mold. Didn’t cut it out. Didn’t find the source of the mold and stop the leak or have followed up to see if it’s fixed. But no discount on her rent or any type of customer service. Needless to say as soon as her lease is up she will be moving. I am worried that she will get sick smelling all the mildew and living in these conditions so we will be escalating our concerns since it’s obvious the people working in the office don’t care. Oh and yes she has gotten towed before. Definitely not the conditions you want your almost 70 year old mother living in."
"You and your property are unsafe here. After living here 2 years, here is the harsh reality of living here:
Gables used to be a fantastic place to live, but it has rapidly gone downhill thanks to the incredible incompetence of our new management. I will not be renewing for these reasons:
1. You and your property are not safe here…
2. There were bullet casings on the garage floor (see photos)
3. My car has been broken into twice in my own garage, and two of our bikes were stolen. Damages totalled $15k. (See photos)
4. There are no cameras in the garage, and there is no security officer on site. This was their genius, reassuring way of encouraging rampant crime at our complex.
5. We have even caught someone trying to break into the garage through a back entrance - likely to steal more wheels. My situation is common; since living here I have seen at least 6 other cars put on bricks. Read the other real reviews to see pictures.
6. Do you like being towed from your own garage? Get used to it.
7. There are numerous abandoned cars in the garage that have been there for *years*
8. Maintenance flooded my apartment floors by creating an even bigger fridge leak than the one they were supposed to fix. The wood floor is still warped.
9. Horrendous mail system. They use Fetch, which adds another 1-2 days to your delivery time by shipping your packages somewhere else before they come here.
10. We have a mystery resident that pulls the fire alarm for fun every three months or so (for the past year and a half).
11. At least 5 neighbors on my floor alone have been similarly screwed over by living here and are also looking to move.
The worst problem of all is the management. It’s incredible how incompetent they are at their jobs:
1. After the incidents above, management gaslit me by telling me I should just better secure my car if I don’t want a third break-in (instead of just putting in cameras, which Gables refuses to do).
2. Management is unresponsive. They ghosted my calls at least 5 times, ghosted several emails I sent to them, and weren’t even in the office for over an hour when I tried to go turn my keys in. They don’t know how to do their jobs because they aren’t qualified to.
3. Any review shouting out the office staff is a disingenuous, paid review. Residents get gift cards for leaving those fake reviews. Do yourself a favor and ignore the fake 5 star reviews. Management will go hand out more gift cards to try to bury this one, but look how well that worked.
Office staff - do everyone a favor and don’t bother with your fake automated response. I’ll be reaching out to your bosses to give them your performance review."
"Alexander and Stefany in the leasing office were incredibly helpful in setting us up here at Gables. They have been very responsive to our requests and timely with their communication. We are pleased with our unit, and we have an awesome view of downtown too!"
"I can’t begin to express my disappoint with how far Gables Post Oak has fallen since I chose to make it my home two years ago….
Let me list the issues my roomate and I have faced in the past several months and management’s respective response:
Incident: Honda Accord windows were smashed for the second time in a year while parked on the second floor of the garage
Management: “You should just better secure your car”, Your property is your responsibility and neither cameras nor a 24 hour security guard are worth investing in to protect the premise. Oh, but trespassing signs may work.
Incident: Two of my bikes were stolen consecutively despite having been placed in a “resident access only” bike room with a lock. If you wander downstairs you will find many cut cables and half bikes in ruin from theft
Management: Your property is your responsibility and neither cameras nor a 24 hour security guard are worth investing in to protect the premise. Oh, but trespassing signs may work.
Incident: After discovering a leak, maintenance “fixed” the leak which resulted in our hallway being flooded.
Management: Maintenance came to resolve the issue again quickly however Managment said the damage and visibly warped floor was “totally fine and non-noticeable.”
Incident: I caught someone breaking into the garage from one of the unsecured side doors while I was walking to my car at night with my girlfriend. They then subsequently ran away after spotting me. (Might it be noted I have spotted groups of people entering the abandoned building next door).
Management: Never called me back or told me what was done to secure the door.
Incident: We gave notice of intent to move too late because of the crime and management response after we passed the 60 day mark (we had planned to stay before that)
Management: Management refused to negotiate any terms and pushed our move out date a month back at the highest market rate - with no reduction of intent to renegotiate due to the thousands of dollars we lost from theft and damage. Bottom line being, if they can find a way to penalize their residents, they will.
Other Incidents and Conclusion:
In the last several months, the main elevator has been broken for weeks on end, the run off from the dog park upstairs has leaked into the garage below leaving a foul urine smell after rains, people have run inside screaming about people hiding in the bushes outside the property, tow trucks roam the garage looking to tow any wrongly parked visitor or resident, and oh might I mention….. I found bullet casings in the garage after hearing popping sounds the night before…..
For all of these reasons, residents who have resided at Gables Post Oak for years have decided to leave due to mismanagement of the property. Jasmine is a good leasing agent here but I have nothing positive to say about the others who ignored, lied, and gaslit me. I hope when reading this review, you make a wise inference on whether or not to move here. Don’t just take my word for it, see the images for yourself…."