Kaitlyn Imhoff
a year ago
"I wish I could give this place negative stars…. I lived here for a little less than 6 months and it was the worst experience I’ve ever had at ANY apartment complex. They switched management 3 different time and one of those times had a change in leasing companies. The original company that I signed my lease with offered pest control and it kept the roaches and bugs at bay and when the new management company took over pest control was non existent but was still an expected expense. My rent was originally $695 and on my first rent statement from the new company it had jumped nearly $100 dollars on the new statement without water being included. About a month after the new company took over a fire happened that resulted in my door being kicked in by the fire department and the office had no clue there was a fire let alone any safety hazards. After they “filed a police report.” They did nothing to help me, or any of the other residents with their kicked in doors. They left me and my neighbor across the way with non-functional doors that did not lock that didn’t close and they left it like that for about a week. I terminated my lease with them after I realized they weren’t going to fix my door, and now they are hounding me for money even though I was promised, I would not be financially prosecuted. If you were looking for an apartment where you don’t have to talk to the leasing office every day to get something as simple as scheduling pest control, fixing your AC, or asking for 3 weeks straight for lightbulbs that you inevitably put it yourself, I would not suggest coming to these apartments. I know I personally won’t rent from the “Falls” or “ Mosaic” companies whenever looking for future apartment complexes."