TheReddVampirus
2 weeks ago
"There is not much I can say about the property, as Ive been here about 6 years. This property was called something else before it became The Retreat, and as of this review, they are still working on improvements.
However, I can say that the staff has improved a lot in the office. Shoutout to Sherlonda for being the one to show the most care towards our work orders that we've had for months. She was super friendly, easy to talk to, she listened to my concerns, showed a lot of compassion, professionalism, and amazing customer service in making sure we got the fixes done and made sure our happiness and satisfaction was #1 on the list.
The 4 star instead of 5 doesnt come from my feelings about the property and its cost of living, just her individually.
Edit: She is no longer there. Management is constantly switching up.
Edit 2: (Jan 2 2025): Stay away from this place. The office staff is hardly ever available, leaving the office "closed" more than "open". It gets noisy at night with disrespectful and rude neighbors (which the office wont do anything about), and the fees for this property adds an additional $200 to your rent with many of them you have no idea what its for or already have, and they only care about getting your money under any means necessary. Again, stay away. Its not worth the money you'd pay to live here. Its the real reason its called "The Retreat"."