Edith Johnson
3 months ago
"Estes Properties took over Cambridge Apartments several months ago. They should not be allowed to own any properties that people live in. They do not care about you, they lie, they ignore you, they do not help you when help is needed. After Beryl, because they never tarped the brick wall that crumbled down, my bedroom continued to flood every time it rained. They would not answer me, they would not do anything to fix the problem. While black mold is taking over by bedroom. Not to mention it's in every other room as well. One of the maintenance men went into my apartment, right after I left for work after lunch, went into my bedroom, unlocked my window, and left. Within one minute. If I didn't have my security camera, I would have never known my window was unlocked. The regional manager Tonya Griffin, literally lied and said she was with him the entire time. I contacted the Vice President, Rachel Estes, at the advice of a police officer for her to handle the situation. Now I have black mold, and fear for my safety. Her response to me was they have every right to enter when they want to when there is water intrusion, which there wasn't because this was 2 days later, and no one responded to my phone call or maintenance request, and he was working on the apartment above mine, not mine. She told me I had no right in calling the police. She never even addressed the mold. Didn't have a care in the world. The black mold contained to get worse and was affecting my health. I have plenty of pictures. I would NOT recommend living in any of the properties they own."