6030 Texas Heritage Pwky
Built in 2023
Year Built
3
Building Height
348
Total Units
Google Reviews
5 ★ (114)
Welcome to Broadstone Cross Creek Ranch, located in the Fulshear. This Apartment features various amenities and is conveniently located. Rated 5 stars based on 114 reviews, Broadstone Cross Creek Ranch is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"Katherine was great as my move in leasing agent ? The managers have a infectious professional personality ?? to learn the art take skillzzzz. Megan has been super helpful in many ways. Special thanks to maintenance and housekeeping, you all are never overlooked ? I was just sitting here on this beautiful Sunday… had to give props where it’s due ? The peace in my building is top tier for apartment living??♀️ Very grateful for the sidewalks ??♀️"
"We spent 15 months at Broadstone Cross Creek Ranch. This is an honest review of the good parts and the bad parts of our time there.
The good:
- The area is generally safe, and crime is not a concern.
- Staff are very friendly.
- The amenities (pool, grill area, gym, etc.) are nice and well-kept.
- The actual units look nice and have a good color scheme.
- They offer attached garages on some units.
The bad:
- There were many occasions when we were alerted that there would be “mandatory” maintenance on a certain day & time. We would make special arrangements to work from home and/or secure our dog before leaving for work, and they would never show up. A couple of times we had to leave work early since we were alerted the same day of this “mandatory” maintenance (we had to unlock our deadbolt since they have no way of entering through the attached garage – that is an issue in itself…), and they still would not show up. Realistically, they show up around 2 or 3 out of 10 times they say they will.
- Gates are sometimes left open for extended periods of time (sometimes more than a week). This leads to cars speeding in & out of the community, posing a threat to pedestrians and pets. Also, this allowed a group of Jehovah’s Witnesses to enter the community and bang on doors at 8:30pm on a Sunday.
- Apartment finishes are cheap, and the buildings in general are cheaply built. Some doors in our unit would shut one day, and then not shut the next day, and then shut again the day after that (including exterior doors). There is zero noise insulation – you can hear road noise, construction, and your neighbor’s TV, all from your own living room. Also, power flickers on and off very frequently.
- Maintenance could take a long time to fix issues (or not fix them at all). Early in the summer of 2024, a storm caused our garage to stop working as well as our LED cabinet lighting. It took over two weeks for the garage to be addressed (we paid increased rent to have an attached garage), and the LED lighting was never fixed as of our move-out date in November 2024. Also, our shower leaked for our entire 15-month lease (although we reported it more than once, including two days after we moved in).
- Following Hurricane Beryl, debris was never cleaned up from the parking lot. This led to multiple flat tires in the community (including me). One car with a flat tire was flagged and given notice that it would be towed, even though it was Broadstone’s fault they had the flat tire in the first place. I ended up picking up the debris in the parking lot myself.
- Lots of dog poop throughout the community.
- Management seems to prioritize the wrong issues. Nothing is done when someone parks in your reserved/covered parking space (including Broadstone employees/management), but you better make sure that your valet garbage can is brought inside by 10pm, or else you might just get a lease violation. You are better off taking the garbage to the dumpster yourself – the valet trash company probably will not show up when they are supposed to anyways."
"If I could give 10 stars, I would! From the first phone call with Claudia, I felt right at home with her warm and friendly voice. When I went for my tour, Kelly and Kat were awesome! They really went above and beyond, answering all my questions with a smile. Their vibe made it feel like home right away. I’m super excited about possibly making this my future place!"
"Not only are the apartments beautiful, the staff is just as amazing! Very friendly and great customer service. Cecilia and Kelli made sure the application process was smooth and that we received the exact unit that we wanted. Great to know that the apartment staff truly cares about your family and your living experience!"
"We love living here. My young daughter thinks we live in a hotel. All of the amenities are amazing. We enjoy the pool, clubhouse, and dog park almost daily, and they even stock the dog park with fresh tennis balls! The front office team are very responsive and respectful and they are so great about updating tenants of important information about the premises and the area in general. We are very happy here!"