10902 Katy Frwy
Built in 2014
Year Built
3
Building Height
232
Total Units
Google Reviews
4 ★ (166)
Welcome to Arrabella Luxury Townhomes, located in the Northwest-Houston. This Apartment features various amenities and is conveniently located. Rated 4 stars based on 166 reviews, Arrabella Luxury Townhomes is a great choice to call home.
1x1½ TH Apartments
Price/mo: $1,855
Size: 1,094 sq ft
Washer/Dryer: Full machines
Apply Now2x2 den TH Apartments
Price/mo: $2,310
Size: 1,446 sq ft
Washer/Dryer: Full machines
Apply Now2x2½ TH Apartments
Price/mo: $2,070
Size: 1,320 sq ft
Washer/Dryer: Full machines
Apply Now3x3 TH Apartments
Price/mo: $2,805
Size: 1,749 sq ft
Washer/Dryer: Full machines
Apply NowHear from real reviewers on Google Maps about their rental experiences.
"When you’re over 2k in rent a month I shouldn’t get kickback for a Keyfob nor wait a whole day to be able to open the gate and use amenities. I shouldn’t have to wait 2 months for toilets to flush and replace lightbulbs. I shouldn’t have to walk to the office multiple times for the same thing. The new (assistant manager) in there has to learn how to talk to people. She was a very passive aggressive, has a really combative attitude and need to work on her people skills. Get off the high horse cause no one wants to feel unsettled going into their leasing office. Remember this is where people live after you clock out. Putting up a fight for a $50 key fob is wild. Especially cause I didn’t have a problem paying. Please screen for competency and soft skills next hire."
"The transition to new ownership has been a smooth one thanks to the efforts of Ms. Damonica and Ms. Kierra. Both women have done a phenomenal job in their level of customer service, professionalism, problem solving, and communication. They are to be commended for such a job well done!"
"I have been living at Arrabella Apartments since 2020, and it has been a wonderful experience. The complex is safe, well-maintained, and truly a lovely place to call home. The ladies in the leasing office are phenomenal—always friendly, professional, and eager to assist with any concerns. I highly recommend Arrabella to anyone looking for a welcoming and secure community to live in."
"TRASHHH!!!
This is hands down the worst place to live. I would never ever recommend anybody to live here.
This establishment has the worst management known to man, the worst maintenance workers possible, and it is a dangerous place to live.
I was here for 1 year and I had the maintenance at my unit about once a month. The complex is infested with bugs everywhere. In our first couple months of living there the resident across from us got into an altercation in the middle of the night and there was a shooting. The apartment complex representative stated " that happens" yet we pay for security and the gates to be closed and the gates are never ever closed.
We have had leaks and floods. The attic to my unit didn't have stairs so we couldn't place anything in the attic. They said they would come fix it and they never did. My a/c unit went out and they needed 4 days to fix that. Our sinks flooded and it took them 3 months to call another contractor to come and fix it. They do not know anything they are doing.
There is a lot more that happened at this place. I would never recommend anybody to live here. Yea they look nice but its not worth a penny. If anybody has any thoughts about living here please do not!
Horrible place. Absolutely Horrible."
"As a current resident of 4 months now- I am fairly disappointed. I have waited to make this review to give the complex the benefit of the doubt, but we have had a poor experience. We moved in initially because of fairly positive reviews and access to a full garage which is nice but…
We have gone to the office many times for issues since maintenance does not reach out or even acknowledge requests- such as broken AC, water leaks, and non working appliances to name a few.
This is frustrating because we have no idea if someone enters our home while my partner and I are at work (they do not email us or leave a message which I’ve never experienced at a reputable complex).
When we go to the office for assistance they are typically very accommodating when it comes to saying they can help and say they will make sure to send us a confirmation over email so we have something in writing, but I can not tell you how many times we never receive anything and do not hear back on our issues (which makes us take time out of our work days to have to haggle them for help)
Our apartment we moved into already had water damage and a broken AC unit when we moved in mind you and they did not allow us to look at the unit before signing the lease.
Apparently everyone living in this complex has the loudest vehicle you will ever hear too. Don’t get me wrong I love my car and great cars I’ve owned in the past, but it is disrespectful to blast out of our complex at night hours- whether it’s a family with kids, someone sleeping and preparing for work or even someone’s pets- it is insanely disrespectful and not sure how anyone would want to live here on this alone.
I don’t look forward to it, but I hope to get out of this lease when I have some time to move us out and explore other options that have a bit more concern for the people paying good money instead of mediocrity.
Apartments are never perfect, but the lack of urgency and unprofessionalism combined with the insanely loud vehicles at any hour of the day has made our experience poor for the amount of money we are paying."
"To think that you would get amazing service but that was not the case. I arrived around 4:25pm today with my partner and roommate and did not see no one at the leasing office but a crowd of people that has been waiting for some time at the leasing area. Waited about 20-30min, once the leasing agent came from touring she did not acknowledge us or even asked if we needed anything. It would have been very understandable if she have seen and spoke with us to let us know she will be with us soon as she is handling others, but nothing at all. Seemed very rude and unprofessional."
"I must say that DaMonica Bias has been amazing to work with. She has gone above and beyond to assist me, whether it involves gaining access to amenity spaces or promptly responding to emails. She is very professional, easy to talk to, and extremely accommodating."