Eric Cardenas
5 months ago
"Great apartment in an excellent location. We were the first tenants, and the amenities, including both pools, were fantastic. Maintenance staff was prompt and professional. Can't say enough good things about them.
The management for the first year was exceptional, organizing events that helped us meet neighbors and make friends with open bars and sometimes even a chef. However, after the complex filled up, new staff took over, and the events, now sponsored by local businesses, drastically declined in quality. Not a big deal and I guess expected for a new complex.
When moving out, we kept the apartment clean and hired a professional cleaner. Despite this, management replaced the carpet in one bedroom, claiming it couldn’t be cleaned, and charged us without consulting. While we admit that we could've had the carpet professionally cleaned ourselves, it felt like management took advantage of the situation to charge us for a full replacement. This left a poor taste in our mouth despite being good tenants throughout our stay.
Overall, a good place to live, but be cautious of management's practices when moving out."