Chris Martinez
a week ago
"So I am writing this review for everyone to read. I am a strong believer in reviews, so let me start off by saying deleting Agent and Chris was absolutely great. He was very personable, very charming in his information, very helpful, and very considerate because I had a boot on my foot. I had just had surgery, so he’s being very considerate of me. So when I went into the office, as mentioned, Chris was my leasing agent, and he was great. I informed him I was on a time crunch and I needed to look at the apartment very quickly. The property manager was sitting on the other side of him, and she said, “Did you give him your ID?” I’m looking at her, and I’m like, “ I said, ma’am, I said yes, ma’am, I gave him my ID.” I said, “See, you’re all up in the Kool-Aid, and you don’t even know the flavor I said, but yes, ma’am, I did give him my ID.” She kind of gave me this look of like disgust at that point. Then Chris proceeded to take me on a tour, and like I said, great, very personable, very helpful, considerate of my boot, everything. And I couldn’t ask for a better leasing agent. So I asked Chris about some modification that I was looking to put on the home, such as a smart thermostat, a smart lock, and for a day, he informed me you know he was gonna have to speak with the property manager about that. And I went into the office and told the manager what I was wanting to do to the apartment, and she goes, “Well, I need to contact corporate.” I said, “ OK, I said, well. Do you know when about I would you know hear back?” I don’t know, I need to, I need to speak with corporate. I said, “Well, I said normally people say 24 to 48 hours. I said, so that’s why I’m asking again, so I don’t know when I’m gonna hear from corporate. I need to contact corporate for that staff.” And I said, “ OK, I said, well, I just wanted to know, so again, I can follow up, but if I didn’t hear from you because I know you, I know property managers get busy.” She said, “Yeah, 72 hours, yeah, that should be fine.” So at that point then I immediately left and it was dawned on me that you know the way she was speaking to me it was you know very unprofessional. You know the ID thing so I wanted to call back and let her know what I was feeling. You don’t give her mine. You know my feelings about it at that point then I went I called and Chris inform me that she was in a meeting and I said we know what out to the body office a little bit later and I stopped by the office and you know Chris came in. He said hey welcome man and I said I’m waiting for the rest rest of the prospects to leave because I don’t wanna make a scene in front of them at that point then they did your tours and all that stuff I was very professional a resident asked me or a prospect. I’m sorry they asked me what I was doing there and I told them I was torn and I said you know Chris is great. You know I gave my feedback and I told him I said that manager, I said if you apply here or yeah here you’re gonna have hell I said because she gave me hell with you know some questions I had and I’m a prospect I said so yeah we are gonna have hell and they looked at me and I was like are you serious and I was like yeah and I was telling them everything that happened at that point and the office got cleared so I went and tried to speak with the office manager and I was trying to give her my side as I’m starting talking. She’s just start cutting me off and she’s not caring she was just like you know speaking over me at that point then I informed I said look I said you can learn a lot from Chris. I said he’s very personable. I said he’s very sweet. I said, but you’re just very rude. You seem very nasty sassy and I said you’re a female so you have to write to be sassy I said, but I mean you’re at work and I’m asking for the number from corporate and I will be contacting corporate as well as possible in this review because I absolutely did love the apartment. It was a two bedroom two bath it was an upgraded unit and I absolutely did love the apartment. Chris was absolutely sweet but that manager good luck"