Villa Sierra

Lucy Cazo

4 months ago

"Unfortunately I had a negative experience with Sabrina during her interaction with the residents. Her attitude came across as rude, and she seemed unprofessional in handling their concerns. Residents deserve patience and respect, and it was disappointing to see a lack of both. I hope this feedback helps to improve future interactions, ensuring a more positive environment for everyone."

Aliana Faez

7 months ago

"My experience with the leasing office was a nightmare. When I originally called to file an application to move in I was told a certain price and move in day however on my move in day the women at the leasing office increased the amount of rent and did not allow me to move in. We had already rented a u-haul truck and had everything packed ready to move in and they did not allow us to move in. I was outraged and addressed my disappointment to the leasing manager she showed no concern or interest whatsoever in trying to help us resolve the issue. We requested a refund of our deposit amount and the manager refused to give us a refund and accused us of lying about the amount we were told for rent and the move in date. My suggestion to anyone who is looking to rent in the Houston area to avoid this apartment. The women who work for the leasing office have no word, decency or empathy."

Jenny Dracarys

9 months ago

"Too overpriced for poor living conditions.

Money is consistently spent on repairs for the entrance gates, the apartment exteriors, and parking lot but they will leave you with really poor living conditions, especially if you decide to rent a townhouse.

They want to charge almost $1200 for a 2 bedroom, 2 bathroom but you'll eventually notice all sorts of leaks and poor wiring. Everything is cheaply made.

Front office moves really fast when they want to put all types of papers on your door, threaten evictions, but take their time for everything else. Management does not care about the wellbeing of their residents.

Maintenance is also not so great.

Photos attached were of the leaks coming from the ceiling (downstairs apartment) and maintenance had not addressed the issue in almost a week. In fact, he said would "come back" and never returned.

We had to send multiple works orders and throw out food from our pantry. There was officially mold forming, brown water was reaching our food in the pantry, and we had to use bowls to catch the water coming out of the ceiling corner.

Once the maintenance returned/finished, he just spray painted over the stains."

Cuty Mammama

3 weeks ago

"Just looking at the reviews makes me not make a bad decision on or even getting a tour or to go view this apartments !"