Bianca Thomas
a week ago
"I visited for a tour today and was greeted by a tall Hispanic guy. He did not even give his name. I arrived at 5 p.m., and he initially told me the property stops touring at 5 p.m. even though closing time is 6 p.m. He decided he would half-way show us around the property and did just that. He took us to see the model and had no clue about any information regarding the property. Walked us past the movie room and said that was closed. Told us the elevator was broken to show us the rest of the property so we told him that was fine. Eventually, I asked him was he new and he said yes. He lacked professionalism and knowledge of the property, so I do not understand why management would allow him to tour. He did not ask to hold or review our ID's, nor did he even take down my contact information. I left with no quote or information about the property. Just a bad taste about the property and its staff!!"