221 Hwy 332 W
Built in 2016
Year Built
3
Building Height
285
Total Units
Google Reviews
4 ★ (65)
Welcome to Urban Crest, located in the Lake Jackson. This Apartment features various amenities and is conveniently located. Rated 4 stars based on 65 reviews, Urban Crest is a great choice to call home.
Efficiency Apartments
Price/mo: $951
Size: 585 sq ft
Washer/Dryer: Full machines
Apply NowHear from real reviewers on Google Maps about their rental experiences.
"Please read before making assumptions. I would give the management and maintenance a five-star rating because they are the best at making residents life in miserable and discomfort in this apartment complex. I lived here three years ago and had a good experience, so we decided to move back. However, we were surprised with broken appliances since day one, plugged drains, a non-functioning washer, and a broken AC for over two weeks. After submitting a demand letter to management , they finally decided to fix the AC unit and now dishwasher they closed work order never got fixed as supposed to be and now we back to old fashion way washing dishes . It seems like the management is playing games to boost their rating on Google and make their work appear commendable. They only care about maintaining their reputation and jobs. If they simply did their job properly, they would be appreciated. Despite paying rent on time and being good neighbors, we are treated poorly by management. The attached picture is just a small proof of what we've been through since moving in. If management cared, I have more pictures and videos to share. I challenge any of them to live in these conditions for just one day.
"The management and maintenance teams at this apartment complex are severely lacking in professionalism and competency. The management team's communication skills are abysmal, making it nearly impossible to get clear and timely responses to important inquiries or concerns. It feels like they're more interested in avoiding responsibility than actually helping residents.As for maintenance, it's a complete disaster. They take forever to respond to requests, and when they do, their fixes are often temporary band-aids rather than permanent solutions. It's incredibly frustrating to deal with recurring issues because they can't seem to do their job properly. Overall, both teams need a serious overhaul if they want to provide a decent living experience for residents."
"I rented here sight unseen based upon several co worker’s recommendations. The apartment and set up are nice. The online application was simple and easy to complete and upload documents. I’m giving the property four stars because I moved in over the Labor Day holiday and learned the elevator has been down for some time waiting on a part and the pool is closed for some unknown reason, making me go to another building to use the pool which seems overcrowded because there are at least two buildings using this pool. I have a bad knee and rented here because of the elevator and avoiding any flooding from storms, etc. The gates were also open on Saturday when I moved in and to me, that defeats the purpose of having gates. I also learned that the security patrol has quit and in the process of being replaced.
The apartment was clean and everything works. The stainless refrigerator has so many dents in it which doesn’t affect the function but the aesthetic feeling is gone. A few cabinets have scratches and blemishes and the floor has a few scratches as well as paint drops. All things that have to be documented to protect me when I move out. Plenty of space but the bedrooms are kind of tight. I have a queen bed with a mirrored dresser and nightstand which barely fit in the master bedroom. The pet policies are fair and the pet rent and regular rent is at a good price and value comparatively speaking for the area. Greystar is a good company so I think you’ll be treated fairly. I’m still moving in but overall I think this will be home for the next year while I decide to buy or not to buy a home. The manager has been awesome but I wasn’t fond of the woman I dealt with upon move in and signing some additional papers.
My work offices are only 2 and 8 miles away which is nice. There is ample parking and it’s an additional $20 for covered parking. Don’t park there without a tag. You will be towed.
Shopping is convenient and very close. The property is clean and usually quiet. The residents are friendly and it is dog friendly.
Make sure that you read your lease. I’m finding that all apartments are now charging their customers a lease termination fee if you don’t stay the entire term and additional fees if you don’t renew within days of termination.
3 months later… the elevator is finally fixed. People don’t pick up after their pets. Broken water pipe from an upstairs bathroom unit leaking into my unit took four weeks to be completely fixed. There are fines for everything which are usually $50 or $100 for each fine. Gates are always broken and nobody follows the parking or bbq use rules. I won’t recommend this place or renew my lease in August. Oh yeah, it’s a $100 fine for a lease violation if you use the elevator to move anything."
"Signed for an 10 month lease. Office staff was super easy to work with. No issues with maintenance or noisy neighbors. It’s nice that each building has their own pool/patio, as the outdoor area never got too crowded."
"I couldn't find another way to reply on your comment
( y'all never offer portable AC unit on the same day as you claiming .your apology Not accepted ,
I wish I could give this apartment complex zero stars. My experience living here has been nothing short of a nightmare. From the moment I moved in, it was clear that the management was utterly incompetent and the state of the complex was appalling.
Let's start with . Maintenance requests go unanswered for 10 days plus , if they ever get addressed at all. you're met with indifference or excuses. It's as if they couldn't care less about the well-being of their residents. WHO LIVEs IN TEXAS WITHOUT AC UNITE FOR MORE THEN 10 DAYS AND HAVE pregnant wife
And don't even get me started on the condition of the apartments themselves. When I first toured the place, everything seemed fine. But once I moved in, the problems became glaringly obvious The appliances are ancient and constantly breaking down .
The emergency exit which most used because elevator most the time out of service are full of bugs and spider wipes the elevators frequently break down, . It's clear that the management has no interest in maintaining the property beyond the bare minimum.In conclusion, unless you enjoy living in a poorly managed, rundown apartment complex, stay far away from [urban crest]. Save yourself the headache and find somewhere else to live. You'll thank me later.
FYI ONLY one portable AC unit has been provided for 2 bed room a after 10 days waiting to get the ac fixed
the other pic first day I moved in"
"Love these ladies!!! These young ladies who work at the office take very good care of me.
I am very grateful to live here and I am lucky that I also have incredible neighbors.
The property is very well maintained and very diverse in my opinion.
Any concerns I’ve had were quickly addressed and handled timely. Like a lot of places there is no perfect place where issues never arise. Hopefully the average layman understands that.
The maintenance crew on site were fast to respond to any of the previous maintenance I needed in my apartment and always enjoyed joking around with the crew. They have a good sense of humor.
What you can probably expect is an understanding and helpful team that gets things done here at Urban Crest.
Let me inform you that these ladies here are respected by us in this community. Some of us do not take it likely when residents take advantage of their kindness. These ladies here do have a lot of support from residents and we are not afraid of getting awkward with people who are disrespectful and or entitled towards them. Just an FYI."