10000 N Eldridge Pkwy
Built in 2003
Year Built
3
Building Height
390
Total Units
Google Reviews
4 ★ (193)
Welcome to Trails At Eldridge Parkway, located in the Trails-At-Eldridge-Parkway. This Apartment features various amenities and is conveniently located. Rated 4 stars based on 193 reviews, Trails At Eldridge Parkway is a great choice to call home.
No floor plans available for this property.
Hear from real reviewers on Google Maps about their rental experiences.
"My application experience has been wonderful. Daniella is helpful and eager to answer any questions I had when we did a in-person tour. When the floor plan I wanted was not available to show, she followed up the next week to show me the one I wanted. All the office staff I’ve met have been really friendly. The property looked really kept and clean. But props to Daniella for making the process fast and easy. Can’t wait to move in!"
"Move in process was quick and seamless. The ONLY complaint I really have is that I was never informed that I would be getting a traditional unit, (non renovated with white older appliances), but I accepted it because I liked the carpet flooring through the unit. Each unit I toured and was sent videos of were all upgraded units. There was no mention of traditional units on their website either, so I was blindsided. The only options that was given to me afterwards was to cancel the lease before move in. However, I have noticed recently that they have updated their site to reflect that they do indeed have traditional units. The apartments are modern and spacious with interesting floorplans. The grounds are usually well kept and all work orders were answered in reasonable time so far."
"Our leasing process was handled with efficiency and care by Vallen. We moved in within ten days of visiting our new unit. Our experience has been great so far. This is the quietest complex I’ve ever been to. The grounds are well-kept, there is ample parking, and the location is perfect. I can not recommend these apartments enough!"
"Roaches on my legs, roaches in my bed!!! This place is so beautiful and it's in a great location but the roach infestation is horrible. These are the most expensive apartments I've had and I had far less pest problems in my older apartments. It's very disappointing. I have a baby and a sick spouse. Pest control has came almost once a week since I've been here and its not effective. Ive been here 3 weeks.
Front office staff and the maintenance team are great. If the roaches weren't as bad this place would be wonderful."
"I have always loved this apartment complex and as an apartment located I’ve referred people to the complex. They have said nice things about the property and staff. I’ve toured here many times and was always told all apartments come upgraded with stainless steel appliances. Recently I’ve toured again because I’m moving and know this complex quite well and again was told the apartments have stainless steel appliances and looks exactly like the models I have always been shown. I proceeded to apply for an apartment because the rent had decreased and figured I’d jump on a good deal. I applied and called the complex to make sure everything was good and to tour the floor plan I applied for. This was one floor plan I never toured because it was their smallest plan and people I’ve referred always wanted something bigger. Once I toured the model I was told again that my apartment looks just like it with stainless steel appliances all upgraded. I got approved and on the day I’m supposed to move in they told me “you know your apartment has white appliances.” I was so confused because I’ve only know the complex to have upgraded apartments and even on their website it shows only upgraded looks. They told me they have apartments with classic looks since people have lived in the for years. I was so upset and disappointed because they waited until day of move in to inform me they gave me misleading information. They had another apartment upgraded but of course the price was more then what I applied for and they told me they couldn’t honor the rent rate if switched apartments. As upset as I am again I’ve always loved the complex and staff was always nice but this was very misleading. You guys need to update your website showing classic models and making sure to add notes on which apartments have the classic looks. You can’t tell people all unites are upgraded and they’re not. So when you tour please ask them which apartments have the old look before you apply and pay your money. For corporate, please update your websites with accurate information and make sure your staff is providing accurate information to potential leaseholders. Thank you!"