The Manor At Jersey Village

Mark Hendrix

6 months ago

"Cynthia is the most evil person I have ever met. When I first moved in I asked that she open the 2nd rear gate so that my movers could get in and out. She refused to unlock a simple padlock to save me an additional 650.00 I ended up paying to have our furniture moved from 1 truck to another and then return to unload. I did not like her immediately. Within a few weeks we were called down to the office because 1 of the tenants drew a gun on me for knocking on her door. That scared me so I called the police. The next day my wife and I were in the office with Cynthia who warned us that this was our 1st strike and you only get 3. Then Cynthia said I can evict you! My wife was shaken. Cynthia is purely evil in every way. This was 1 month into our lease. Evidently her son is dead and she is a psycho because of his death. Never ever rent there. You will regret the day you moved in. My story continues as I have been removed from the apt by Cynthia and my wife remains behind. They have her in their grasp and she is powerless. This is far from over but I can tell you without a doubt that Cynthia attempted to kill me. She tried to murder me . But I am still alive. Now we go to court and see what we'll see."

Justin Reed

2 months ago

"The front office is rude and very dismissive to delivery and pick up service. On 5 different occasions the office is closed during business hours. Then when you do get someone they act as if you're bothering them."

Marie Garrett

4 months ago

"People say Ms Cynthia is a mean person but she is just the opposite she is very loving goes out her way to help everyone goes above and beyond her job title"

Sabrina McClure

6 months ago

"This is the very worst place to live especially for seniors. I lived here for 5 years with 6 managers and the last one Cynthia is the worse. She is very prejudice of seniors. She yells constantly and points her finger in your face. The place is never cleaned except when the state comes in for inspection. The pool has worked a total of 3 months in the five years and the hot tub maybe two months. The grounds are filthy with no grass just weeds. It is not wheelchair accessible. The walks are totally out of line and it’s hard to even use your walker. It is not smoke free and dogs pee and poop all over the carpet . The septic came up in my hallway and into my bathroom and they never shampooed the carpet. There are residents moving in and they are in their 30’s and 40’s. And children live there and catch the bus for school. The gates are usually broke and the outside gates are always unlocked (no key) and all the outside doors are always unlocked (no keys). The elevators are always broken. They have four and while I was there they all were out at the same time on three different occasions. The is no internet and the activities are provided by the insurance companies and when Cynthia does plan something you have to listen to her 10 minutes ranting about her rules. She does not know how to talk to people. She is very rude. The maintenance do not speak English and really do not know how to fix anything. The positive reviews would be from their friends, not actual people that live there. There are too many people that don’t even come out of their homes during business hours because of the management. The above manager Lee does not even care along with the owner Vernon. They won’t even listen to you or call you back.when they were working on cleaning it up for inspection this is what I found and they had to move several residents and when they were working in the stairway area there wasn’t even caution tape. I could go on and on. Don’t move here. No microwaves or
walk-in closets in the bedrooms. They have a pool table and Cynthia has the balls locked up and you have to ask her permission for them. If it’s a weekend you can forget playing pool then. Walk around outside and you will see cracks all over the bricks and mold growing all over the concrete walk and other areas. They have a new assistant Chris but she won’t be there long because she is nice and Cynthia can not handle nice at all. The parking lot is not big enough to handle the cars, so residents are told to park on the side street. The gate code is the same as when they opened the place in the early 2000’s."