Ebbony Cobbins
3 months ago
"I would not move here. I have been staying at the complex since 2022 and they have only went downhill. First off, management has switch two different times. Initially I signed a lease at one rate. Once new management took over, I started to notice additional fees and charges. I then began paying more than I ever had for rent. Once addressed with the leasing office, I was informed they could only show me the ledger from when they took over the apartment. My original lease agreement was no longer available when I started to question the additional charges. Secondly, someone is constantly breaking into cars and stealing them from the complex. My building is located in the front of the complex. I have witnessed three different occasions with peoples car being completely stolen. I have had a personal experience with my friend’s car being stolen over night. Granted, they are putting up gates around the apartment but the buildings located in the front are still accessible to anyone. If you get a unit in the front, please request money off your rent because your building is not closed off, specifically building 11 and the one directly across from it. Thirdly, I have been residing in the same unit for over two years. The apartment complex sent out a mass email last week stating the following Monday people will be fined if they have privacy screens on their balcony. Keep in mind I have had the screen up for over two years and it has never been an issue before. My next door neighbor informed me they were fined $50 for their privacy screen. I immediately checked my account and seen I was fined as well. I reached out to the leasing office via phone and spoke with the property manager. She informed me the fines came from the new ownerships of the apartments. She informed me the apartment has not been following protocols and that is why so many staff members have been let go. I explained that I only check my emails if I’m expecting charges or need to pay rent. I was informed that there was nothing that could be done about the fine. I voiced my concerns with the property manager. I explained that I was only given a weeks noticed via email. I explained that prior, the office would reach out via telephone or past a note to each tenants door. I explained that there was no issue with removing the screen, I just wished I was notified prior to being fined. The leasing manager informed me she could see I never opened the initial mass email but opened the violation email. I explained to the property manager that I was notified by neighbors which caused me to check my account. The property manager still informed me that there was nothing that could be done and if she removed the charges for me, she would also have to remove charges for other tenants. Not to mention I had just went into the leasing office the day before to address charges that were supposed to be fixed over a month ago. I did not receive a courtesy or even a notice of the email from any worker in the office. My neighbors informed me that they don’t even have a lease agreement now. We initially signed for $1,240 and for some reason they are now getting charged $1,600 FOR A ONE BEDROOM. When my neighbors addressed the up charge in rent, they were notified that someone will get back to them.
THIS APARTMENT COMPLEX MAKES UP THINGS AS THEY GO!!!!!
Overall the property is not what it used to be. It’s very unorganized and staff is constantly changing. Small improvements are happening around the complex but it’s not beneficial to tenants and are only being put in place to up charge rent.
I will not be resigning my lease here and advise anyone else looking to stay at the complex to do further research and look at additional properties."