The Ambrose

Mar L

a month ago

"If you like living with no power, water shut offs, dirty units, lack of maintenance & paying 1500+ a month for it- this is the place for you! My boyfriend lives here & I just had our son. He stays with us 7 days out of the week from how often the apartment loses power & water for no reason. Management refuses to work with him on his lease. If he’s paying he should be able to have AC & running water with an infant. It’s ridiculous to me that they won’t allow him to break his lease considering the lack of electricity & water. I guess if they allowed that no one would live there so I can understand that. DO NOT MOVE HERE!!!! I wish corporate would acknowledge this but we even tried to contact them and they can’t even answer their phones!!!! Absolutely disgusting way to run what is supposed to be a professional establishment. Attached are just a few confirmations regarding the constant lack of water & power. He moved in in February and has lost power 9 times not including the hurricane & has had 10 water shut offs, with residents only being emailed AFTER the water has been shut off, not allowing for any preparations. Not sure about anyone else but no water & no electricity with kids of any age is a challenge to say the least, one that he would not have accepted had he been warned. (April-TODAY!!!!) 9am-6pm with NO WATER. How easy with an infant.

Great follow up….considering there was none. They’ll leave a comment on bad reviews and not even do the foot work to look into the complaint. Awesome management."

G.Alcazar

a month ago

"I've lived here for 7-8 years and I'm so over this place. Service request service has always been awful no matter who's in charge. They'll take a couple weeks to even start on one and won't complete all of the requests. The worst part for me is that residents constantly have their own cars towed. This has costed me close to $1k and I even got towed despite having a parking sticker because they invalidated the stickers without stating it. The increase in rent cost has exceeded the size and quality of the units themselves. It doesn't matter who management has been, it's been the same issues with each of them. Cars blow their loud exhausts down Northcourt Rd constantly and it's disruptive. I'm out."

Adrienne Harmon

6 months ago

"DO NOT LEASE HERE!!!!
This apartment complex has STRUCTURAL DAMAGE, POOR MANAGEMENT AND A DANGEROUS ENVIRONMENT . Your apartment will literally fall an apart. Maintenance takes 2-3 months to fill requests IF they even fix it at all. The gates are open 24/7 because they are always broken. It’s not a matter of IF but WHEN your car gets broken into. I have had my car spray painted/vandalized and broken into. Management does nothing. They have no cameras or security at night. Stray dogs come into the complex all the time and can be aggressive. I have been here for 6 years through 3 managements and 2 owners and this is the WORSE it’s ever been here. It used to be called Thornbury, but the owners named it The Ambrose to get away from the horrible reviews. Don’t be fooled. Yes, some of these apartments are “updated” , but what good is that when you are sitting in your updated apartment with no AC for 2-3 months?! I have also lease a 2 bed 2 bath with a garage and the garage has been broken for a FULL year. They refuse to fix it and it will be the same with your lease and any amenities you have. You will regret moving here…If you care about safety and not living in a run down apartment STAY AWAY."

Joseph Cotton

a month ago

"Chris and Lewis came to my apartment unit
825 Mr Gilmore
They repaired my master diverter and valve for the master bathtub
They did an excellent job
I was very impressed by the professionalism
Keep up the good work
Thank you and merry Christmas"

Kelli Ewers

5 months ago

"Tread very lightly here. I lived here for almost three years as the size and cost were hard to beat. However, I began getting sick all the time and that's when I realized the mold situation. I had testing done and notified them immediately of the results. They ignored me constantly until I took legal action and filed a lawsuit. At that time, they attempted to gas light me that there was no mold, mold testing isn't valid, etc. etc. All I wanted was to get out of my lease early (literally only two or so months) but they refused. They finally cleaned the airducts after MONTHS.

After moving out in May, I received a final bill with a ton of added charges. I paid my prorated rent on May 1st and was told I would receive a final bill after move out with all the final UTILITES included. Cool. Eddie Laurel, the manager, and I had been in contact regarding my move out date but he documented this incorrectly (I have all the email receipts to prove). He assured me the bill I paid on May 1 included the correct prorated rent based on my move out date. When I finally received the bill, I noticed they charged late fees, month to month fees, and additional rent. I have emailed multiple times but have only been ignored. They sent my remaining charges to collection which will ultimately impact my credit but I will be fighting this as there is no reason I should pay month to month rent or late fees when I paid on time and they just charged me for the incorrect move out date. Eddie Laurel really should take some accountability for his mishap. I was more than willing to pay the amount I OWED, but refuse to pay extra when they are just trying to pull one over on me..

This place is a sh!tshow with no accountability, no care for their tenants, and just after a dollar. Again, tread very lightly.

Not to mention the gates never work, the electricity is constantly going out. You will also pay $200 plus on electricity monthly, deal with car break ins, vandalism, unresponsive and rude staff, plus more."