baxter montgomery
a month ago
"This property has generally good units and has decent maintenance. The ammenities are pretty standard, (gym, work areas, pool), and the property has great bayou access. I initially gave this property 5 stars, but living here over time, very basic issues persist unresolved. The property lacks very basic services that basically every other apartment building has at this price point. There is no concierge, (there are leasing agents that kinda fill the role, but they are only present when the leasing office is open) if you need anything outside of leasing office hours you're SOL. Guest parking is extremely limited. Many units have broken door lights and carpets are poorly cleaned. Also, for some reason you can't enter the building through the front door. The delivery situation is pretty sketchy, there's a good chance that your package will simply be left outside of the building itself (see no 24/7 concierge above). The property has tons of potential, great location and the building itself is very nice. But as things are now there isn't really much to justify the high cost, there is no concierge which is insane, even accounting for location there are other buildings within a 2 mile radius charging the same price and providing far more. I would love to update this review back to a 5 star review if simple improvements are made, a 24/7 concierge alone would bump this review to 5 stars.
Updated to add that, the manager Bea did a great job addressing my concerns above. I really enjoyed our conversation, and she did a great job hearing me out."