J B
4 months ago
"This place is the worst!!! Stay away. I’m having to dispute a collection that they sent and I had no idea this was being sent to collections. Email I sent to the office prior to moving out and never got a response!! lol ok at the pictures. There was mold all over and infested with fleas/roaches! All those 5 star reviews that you see are probably fake and done by the manager.
There was also a lot of break ins.
Where did those extra fees come from? I never got a reply on that. I hav e always made all of my payments on time. You all should be fixing all the issues I have going on in my apartment?? On top of that, you all have gone up on my rent without a notice! This is not ok. I wasn't even aware that new management had taken over either. I have pictures with date stamps of when I took them as well as when my neighbor took hers on the wall that was cracking from my side and her side! Her balcony door at one point even fell and hit her dog. This has gotten only worse!
I have also been in the office to discuss the issues I have in my apartment and no one has made time to even reach out and check in. I went in June, July, August and now I'm communicating this to you all by email and I prefer it to stay that way. So please respond to the email. I was told that in September there would be contractors on the property fixing the issues but that never happened. My neighbor who has moved out since had the same issues with the walls, mold, roaches, fleas, bathroom cracking, ceiling walls cracking, balcony floor cracking, uneven floors, and feeling the building move when it's windy. Not sure if this is the foundation, but this is not a habitable/healthy place to live in. I have mentioned all of this in my move-in inventory list as well! I have gotten sick several times from the mold. I have cleaned it off and it only keeps on returning. I have also tried to avoid humidity, but that hasn't helped! It has also affected my mental health as this is not something I have ever experienced. Also, I have seen that in the parking garage there's pieces of cement from the building that's supposed to be holding the apartment complexes breaking. How is this even safe?
I have been getting multiple calls due to the balance that I have asked to tell me what this is for. I have paid my rent and this balance is outside of what normally was due for my rent! Kathleen or whoever that was called me and said that it was for utilities. How does that even make sense? Do you understand that calling me and giving me a notice to vacate is also considered harassment? Especially when I have fulfilled by paying my rent and you all have gone up on my fees without an explanation to it.
November was my last month here as I gave my 60 day notice to Alex. I will contact a lawyer if needed. I will contact the city/media so they can come and inspect the property if this continues. They should see how you all have us all living here. I know of previous tenants that had an inspector come in and have the results. I will be dropping off my keys."