Jessica Hairston
2 months ago
"Horrible Experience - DO NOT MOVE HERE!
If you value your sanity (and a roach-free home), look elsewhere! This complex is INFESTED with roaches, and management doesn’t seem to care. I have a Ring doorbell and proof that their pest control team leaves notes saying they've treated my unit without even stepping inside. I've raised this issue with management multiple times, but they refuse to take action. The roaches are still everywhere. I have reported the issue to Harris County Public Health and am waiting to hear back.
On top of that, the hot water goes out regularly for days at a time. The front gate is another disaster. It’s always left open and broken for days, making the entire complex feel unsafe. Just in the past two weeks, several cars had their tires stolen. The lack of security is alarming, and management seems indifferent.
Ashtyn in the leasing office has been extremely helpful and done as much as she can to assist me with these issues, however this place is not worth the rent. There are much better (and safer) options nearby. Save yourself the headache and find a complex that actually cares about its residents."