Margot On Sage

Krysten Alameda

a year ago

"I would not recommend living here. I lived here from May 2022 - July 2023. Please see a few reasons below that warrant my one-star review:

1. Mold: In July 2022, my AC was leaking and created black mold behind the wall in my closet and underneath the floor. I was extremely ill for a week with respiratory issues (I was negative for covid). I notified the apartment prior to the weekend, and they let it go on for a few more days before fixing it. They removed the mold, but in April 2023, the AC started leaking again. I attach a picture where you can see the pipe inside the AC unit which was really soggy and duct taped to prop it up. I will say, compared to the previous occurance, the maintenance guy came quickly on a Saturday to fix it.

2. Safety: Although the apartment complex advertises gated access and 24-hour security, I felt very unsafe in my time living here. The gates serve no purpose; often times, they leave the gates to the main entrance/side entrances wide open for anyone to go in as they please. Also, even though they give residents a key fob to open the gates, cars will sit outside of the gates waiting for a resident to open the gates, and follow them right through. When a resident opens the gates, several cars behind can get in before the gates close again. For this reason, theft had been prevelant during my time living there. I walked out to my car and found the car right across from me on cinderblocks with all their tires stolen (the attached picture is one I took). Someone came in the middle of the night and stole tires from several cars in the parking garage (which you can only access if you come through the gates, past security). Management then had the audacity to send out an email with tips to prevent auto theft. Additionally, there have been several times my personal safety had been threatened. There was a time I was sitting in my apartment alone and someone was jiggling my front door handle trying to get in. I looked outside the peephole, and there was a man standing outside. I called the office, and they said there was no scheduled maintenance and to not open the door for him. They said they would check it out, but I never heard back. Another time, I was walking my dog, and a man was following me around the complex. I turned around to confront him, and he walked right out of the complex like he hadn't even lived there.

3. Packages: Although sometimes you can pick up packages at the Amazon locker inside the complex, some of the packages would get delivered to the leasing office. Under old ownership, the leasing office used to email you when they had a package for you to pick up there. However, under new ownership, they do not notify you. I have lost several packages when I lived there. I would go to the office and they would tell me they didn't have a package for me there, even though my Amazon notification told me it was handed to the person who literally works in the office. They finally were able to locate some of my packages, after I had to email them and visit several times trying to get them.

There are plenty more reasons for my review, like when I had to pull out my entire stacked washer and dryer set and drain it out by myself after the maintenance guy tried to gaslight me and told me it didn't need to be fixed. Or when they took my security deposit for carpet shampooing and other damage, even though I paid $200 to get the carpet shampooed and in the picture they sent me, you can see a tiny hairball, but you can also see the streaks from the carpet shampooer clearly showing I had gotten it cleaned. The other damage was from prior tenants, and I sent picture evidence with dates.

Overall, I wouldn't necessarily blame management for all these problems given they can only do so much with the resources they are provided, but I would say they could show compassion for their tenants. There are an abundance of apartments in this area that provide better amenities and safety measures for similar rent."

J

10 months ago

"I am so happy that my realtor recommended this place. The apartment is in great condition for being an older community. It’s walking distance to Galleria mall and many nice restaurants. The prices are lower than most I found in the same street. Johana was the agent that helped me. I applied and got my status same day and moved in same week. Really was nice to have someone else from Florida recommend places and things to do."

Genivaldo Mambo

a month ago

"Management and Maintanance are beyond. There’s always issues with grills, they don’t clean it periodically or at all. The pool and around the pool is always dirty and most times closed for whatever reason or whenever the office feels like it. The hallways are never clean, and hope it doesn’t rain because it’ll be disgusting. But good luck choosing this as your next habitat."

Aimme

4 months ago

"I have been a happy resident for 4 years and don’t plan on moving any time soon!!!! Victoria and Tiffany have also been property managers during my time here and they are always on point and happy to help with any resident needs. I am always happy to recommend to my friends and family to take a look and hopefully be my neighbor ??"

Karim A

7 months ago

"Over the two years I lived here, I was satisfied with the bang for my buck I got out what was Montierra and is now the Margot on Sage. Tiffany Hawkins always had my back and got any issues I had quickly resolved, maintenance was quick in responding to issues, and the amentities (a bathtub with jets, two lap pools, sauna in gym, generally empty gym with most machines you need, and covered parking for all residents) are awesome for the price I was paying.

The crowd was mixed ranging from families to young professionals. I lived alone, but never felt scared or unsafe (qualified with I am a 24 y/o male). The area can get congested with Galleria traffic, but I generally found it very convenient to get to downtown and being "

Nhi B Nguyen

4 months ago

"I love this place! It’s kept very clean and the amenities are top notch. They host great events weekly and their maintenance team are very responsive.

My favorite thing about this place are probably the leasing staff! They are super nice and friendly and are able to help me with whatever I need!"