A.B.S TV
3 months ago
"I’ve lived in this apartment for almost two years, being one of the first residents to move in when everything was supposed to be brand new. Initially, I thought I was moving into a high-quality building, but fast forward to now, and I’m dealing with multiple issues. The latest is a defective ice maker in the refrigerator. Maintenance told me it’s my responsibility to replace the part, which I find strange since the appliance was provided by the apartment. Since August 27th I’ve been trying to get this issue resolved and multiple attempts to contact management and go to the office, they still haven’t responded or fixed the problem.
Since when are tenants responsible for maintaining appliances that the apartment installed? This is just one of the many frustrating interactions I’ve had with management over the two years I’ve lived here. While I do like my apartment itself, there are issues: the interior hallways are rarely kept clean, security is almost non-existent after hours, and getting packages and deliveries when the office is closed is a challenge due to the key fob system often having packages delivered outside or missed deliveries . It seems like an after-hours concierge service should be in place we pay enough in rent for it .
For the amount I pay, I expected better service and fewer problems. This place is overpriced for what it offers, and management needs to address these concerns if they want to keep residents satisfied.
Maybe after this review they’ll act fake concerned and address my issue."