Hardy Yards

Markaeia Kelis

2 months ago

"I had an outstanding experience leasing an apartment at Hardy Yards with Chelsea Johnstone!

Chelsea works like she’s the only leasing agent in the office—she’s always available, incredibly attentive, and treats every detail with care.
From the very start, she went above and beyond to make the entire process smooth and stress-free.
Her quick responses and thorough explanations put me at ease, and I felt completely supported every step of the way.
Chelsea’s dedication and personal touch made me feel like I was her top priority. I couldn’t have asked for a better leasing experience and highly recommend her to anyone looking for a hassle-free move-in at Hardy Yards! Thank you again!"

Johnetta Evans-thomas

4 weeks ago

"I’ve been calling to try and get information after being referred there by a city officials office yesterday. Although they were able to speak to a live person at the complex, I’ve not been able to. I’m getting no response from messages that’s been left on the vm and I started at 8am beforehand, although they don’t open until 10am. It’s now 2:02pm. They seem to be beautiful. From the reviews their staff works well with tenants. My hope is in placing this here that I’m able to get a return call from the staff there. As I stated I called about 8am. I also hope that this doesn’t push them to not allow me to place an application with them."

Ivy Jones

4 months ago

"I found this apt online. It was great online experience. The pictures are amazing. Lives up to its hype. I mean it’s an apt but it’s nice as far as any apt goes. I’ve been a homeowner for 17 years so adding an apt as I transition while looking for a 2nd home should be easy. It’s been a nightmare. This in person experience has been horrible. When I arrived to get my keys, I was told I wouldn’t be able to move in after I have been approved Via Chelsea over the phone. I was promised 1st month free rent. That didn’t happen when I arrived Albany said I don’t have any record of that and you won’t be able to move in today. Mind you I’ve driven 4 hours with my car loaded up with my things because I was told by one person I could move in. I move in with and pay my 1st month rent. I had it prepared because I always expect issues with landlords. Fast forward, Albany promised that September I wouldn’t have to pay so starting August 23rd I started calling the office and checking the online service to see if they had credited my account. I left 4 messages with the new employee… I didn’t get his name but he said he would relay the messages to Albany. I also left two messages on the voicemail. They never returned my phone calls. Finally on Friday yesterday the 6th September I spoke to Albany and she assured me that the system was down and once it was up she would correct it and I wouldn’t be charged for rent for September…yet my privacy was invaded by Chelsea who entered with a key that very afternoon around 5 pm with a notice to vacate my apartment due to unpaid rent. Imagine the shock on my face! This absolutely unacceptable! I despise apartment living and would not recommend this one to anyone. I’m sure once I locate the home I’m looking for I will find a way out of this lease agreement ASAP"

Nickesha Sanders

3 weeks ago

"I’ve been living here for over three years and currently work as a teacher at the local high school. It’s frustrating and disheartening that I might have to move because the office staff and Greystar management have refused to provide me with a lease to transfer to a one-bedroom apartment. My lease expired in September, and now it’s December.

I submitted all the requested documents for the transfer back in July and have sent multiple emails over the months asking for a lease. In September, I was offered a one-bedroom, but I just recently received a lease for that same unit with a rent increase of over $150 compared to the original quote. The lease also includes a $1,000 deposit, even though I already have a deposit with the property. I let them know about these issues in an email and explained that I’d also need more than two weeks to move. That was on December 16th, and I still haven’t received a response.

I’ve reached out to Greystar Management for help, but all I get are generic replies saying someone will contact me. Despite my latest email specifically asking for a representative to get in touch, I’ve heard nothing. This lack of communication and support is incredibly frustrating.

This is just the major issue I’m dealing with at the moment. Others are loud neighbors who wake you up with loud music and stomping in the early hours or late at night. The current residence above me are the second set of neighbors who refuse to follow the noise ordinance with no consequences. Despite my multiple calls to security patrol.

I’d hate to move because I love living in the neighborhood where I teach, but the UNPROFESSIONALISM of Hardy Yards Apartment and GreyStar is mind-blowing."