Kelley Hull
4 months ago
"I moved in last August. At first things were great, no issues other than minor ones the were rectified after putting in a service request. Recently however, I have had problems with cockroach infestation. They have sprayed to exterminate these roaches three times this month and I'm still seeing roaches.
I went to the office yesterday to complain(always new people to deal with), they said they were hiring another extermination service. Apparently my whole building was sprayed last week but by still no relief from the roaches. If things do not change, I will be looking to move when my lease is up this coming August. I hope things do change, other than the roaches I have no other concerns.
I leased an apartment with Campeche Cove in Galveston from July 2023-July 2024. I moved out before my lease was up and I still haven't received my deposit back. Yidera Bustamente, the manager told me during the final walk through that she would email me a detailed statement of what was subtracted and what I will receive, I never received anything from her. I called last Thurs. 9/12/24, I talked to Amanda and she told me that she would call me back with an answer to the where about of my deposit, I never heard back from her. I called again on Fri. 9/13/24 and spoke to Jeanette who told me Amanda was out and that she would call accounting and let me know something either that day or at the latest Saturday. It's Sunday 9/15/24 and I haven't heard back on where my deposit is. I will submit a Google review on my experience on the short sightedness and lack of customer service with this property."