Lonneka Doroski
3 months ago
"Moved in this past weekend, the complex is nicely landscaped & well maintained. The apt has modern appliances, subway tile backsplash, under cabinet lighting & nice fixtures. I had several questions & concerns during the process of choosing Broadstone Vintage Park as my new home. Moving can be stressful & gives me anxiety, but the staff at the front desk were helpful in assisting me during the process, especially the leasing agent, Champina who gave me the tour of the complex. Champina was warm & welcoming, made me feel at home & helped alleviate some of the my anxiety by addressing my concerns, she was diligent about looking into things when I had questions. Champina was very professional, kind, caring & patient towards me and I appreciated her support & assistance with my move-in. I have an electric car & have a lengthy work commute so was worried about issues with charging but there are 2 on-site chargers, free of charge to use on the premises. Although I wish there were more due to the limited access of charging if in use (a charge station at each building would be nice), I do appreciate on-site access to EV charging & was pleasantly surprised that the charging station didn’t require swiping a credit card to access a charge. Complimentary charging stations are harder to come by so this is a nice feature or benefit to living here if you own an EV. I chose get a garage here since the garages have access to outlets also if need be. Garage availability may be limited for certain units, I wasn’t able to obtain a garage directly near my building but was able to reserve one a few buildings down that will be opening tomorrow. Tomorrow I’ll be able to pick up my garage remote, was glad they were able to locate one becoming available. Appreciated Champina taking the time and coordinate to find me an available garage as quickly as possible. She also was helpful in addressing my preference for a unit with a view. She took the time to show me a unit with a scenic courtyard view and 2 BR unit with a full-on pool view. There weren’t any 1 BR units currently available with a direct pool view, but advised me that when my lease is up they could try to locate one for me if interested in transferring, they would work with me, working around my preferences to try to accommodate. I’m glad though she was able to get me a unit that has a partial pool view, which still has a scenic view from my balcony where I get to see some of the pool. Once I get some patio furniture, I’ll be looking forward to enjoying my balcony and spending Autumn evenings out on my patio. Upon move-in, I had an issue with my fridge water filter & washer/dryer. I addressed my concerns with the leasing office, Champina was quick to contact maintenance. Maintenance came out that same day and fixed my water filter & they will be coming tomorrow to look at my washer/dryer. I was glad to know issues here are resolved in a timely manner & not set aside. So far my living experience has been good, I’m glad I found a place with friendly staff that are helpful in accommodating my needs & concerns who seem to care genuinely care about their residents. The only setback so far was to find the pool was closed upon move-in. I was looking forward to enjoying it my first weekend here catching some rays poolside before the cooler fall weather hits. It’s been 5 days that the pool has the closed sign on the access gate so hopefully it’ll reopen soon & whatever the issue is gets resolved in a timely manner. Another drawback is the complex has a section in the pool that appears to be a hot tub, which I thought was from their website and was looking forward to using, but it’s not heated with jacuzzi jets, it’s a seated area or kiddie pool. It would’ve been nice if that portion was heated for use during the cooler months. Although was a bit bummed about not able to use the pool yet, I’m enjoying direct access to the beautiful walking trails here & hope the pool will reopen soon. For now I’ll give 4.5 stars but may update my review in time. Attached a few photos of my apt kitchen & patio"