Avaya Kingwood

Kia

5 months ago

"*Updated review - 08/18/2024*
I have been living here since March of 2023. On yesterday my family and I went down to the pool as normal and were absolutely shocked to discover the pool was GREEN and full of algae ! Since my time here this is the FIRST time I have ever witnessed this. I witnessed another family walking back to their apartment upon noticing the same thing. There weren’t any signs posted, notices sent out or anything regarding this which is odd for Avaya. Hopefully this gets resolved soon.

Besides this, everything else has been great!

***Update to review - 12/13/2023.
Living here has been smooth, quiet & peaceful. I had a leak in my roof, the maintenance men immediately came and fixed it within a week. My only qualm is the business center. For whatever reason there isn’t ever any paper stocked in the printer & when there is it’s only a sheet or two and I constantly have to request it. When you’re paying as much as we do here, you’d like to be able to use all of the amenities without any setbacks. I’ve run into a few tenants who have started to bring their own paper with them when coming to print, which shouldn’t have to happen. Otherwise everything else has been great. Management does an EXCELLENT job keeping us informed & keeping the property manicured.

I have been a resident here at Avaya Kingwood for almost 4 months now. With everything comes pro’s and con’s.
The pros of living at Avaya are;
- Peace & Quiet. My neighbors are very considerate and mindful of one another. The walls aren’t too thin so I hardly ever hear the person next to me.
- Management. Victoria is awesome & the entire process of moving in or submitting any maintenance request is a breeze!
- Maintenance. The maintenance team is always on top of things! They are incredibly helpful & kind !
- Ground keeping. Avaya is very well manicured, the lawn keepers come out weekly to maintain the property & the pressure washers did an excellent job of removing any lingering dust or cobwebs surrounding the facility.
- Amenities. The pool is always kept nice & clean as well as the lobby area with complimentary coffee. It’s something I look forward to.
The cons..
- All 4 of my wheels were stolen from my vehicle while I slept, due to the apartment gate being broken at the time. I’m not oblivious to the fact that this can happen anywhere. But, if you’ve ever considered moving here in hopes of such a thing not happening, just know.. it can & did happen here too. **There are cameras surrounding the premises.**
- Internet- I work from home & Avaya requires residents to pay for their internet connection.. it’s an additional cost applied to your rent. I would be okay with this if the internet connection didn’t cause me soooo much trouble. I have had to contact the Fiber Stream team on 3 separate occasions because the connection is affecting my ability to work. Today the internet connection is down completely & I am unable to work. I am now having to outsource my connection through another service provider which is infuriating because of the required amount I MUST pay with Avaya.
- The Gym - the equipment provided is top tier for a great workout however there are no sanitary wipes or disinfectants to apply to the equipment before or after working out.
- Parking & towing - if you’re the type of person that lives a social life & likes to have people over, make sure your party is gone before 10pm. After 10 pm all non-residents must move their vehicles to the designated visitor parking in the back of the complex or the front. HUGE inconvenience since parking is typically full by that time. Vehicle towing is enforced & it costs a whopping $300 almost $400 to have your vehicle released. Please take that into consideration as well prior to making your decision of moving here.

All in all, it’s a nice place to live. The complex is near every grocery store & every fast food place you could possibly want. It’s also right off the freeway which is convenient as well. I’ll continue to update my review as time progresses."

Baily Roberts

a month ago

"Have lived here through 2-3 management companies over a 3-4 year period and it seems like this round of management actually cares! It's no longer a headache trying to get a hold of the office. My wife and I also were wanting to transfer to a bigger unit and the office staff was extremely accommodating. Hopefully will be living here for a few more years through college! Great place to live!"

Carmelita Garcia

2 months ago

"Moving in was such a smooth transition. The manager and staff there are so personable. They made my move in easy and stress free. They answered all my questions. The environment is peaceful only thing is the construction that is happening on that street but other than that 10/10!"

kevin acuna

4 months ago

"Since we moved in we had water come into our apartment a couple times, the last time they put a “work” order in they took 2 weeks to respond. When water came in a second time it went into our entry closet where i had belongings get damaged.
I get that this is a pet friendly apartment complex but my neighbor upstairs has dogs that make so much noise from 12-3 AM after quiet hours .. i already complained but nothing they can do about that.
Everything else i guess it’s okay, the pool has not been cleaned a couple times and was really dirty . and the wifi goes out at least once a month for a whole day ."