Sarah Lopez
5 months ago
"***UPDATEDD **** trash day is mondays here annddd the trash already looks like this because again people are NASTY and the PROPERTY MANAGER DOES NOTHINNGGG ABOUT ITTT disgusting isnt it ?? then we have cats running around and digging through the trash
if I could leave a zero star rating I would, these are the absolute worst apartments I’ve ever lived in. if you like hearing your neighbors every movement every conversation even what they’re watching then this is the place for you. The walls are so thin It’s like if we’re sharing bedrooms. parking is absolutely horrible management does nothing about it. I’ve never seen a tow truck here in the entire 10 months i lived here. for Thanksgiving someone ( another residents vistor ) parked in my reserve spot. I tried to call the tow truck company but They were very rude. The dispatch girl did not want to call the tow truck guy to come and get the car stated they weren’t working that night, Come to find out the next morning they were working, the girl was just being rude and didnt want to do her job. I tried to get in touch with the property manager and the courtesy officer as well and Nothing was done. every month It’s always something new whether it’s the bugs the dirty pool or the trash overflowing in the trash bin because people are too lazy to walk to the other Trash bins on the property and throw it out. There’s always dog poop all over the place I’ve complained to management several times myself and they do nothing about it. Each time theres a problem they say “ send an email and we’ll get right on it “ And nothing is ever done. Oh and dont even bother trying to call either bc they NEVER answer the phones. After the hurricane we have been in and out without lights for a week already and managements excuse is “ its centerpoint issue not the complex not much we can do “ they give constant attitude when i speak to them about ANYTHING. I was be littled when i brought a concerning matter to the management’s attention when they first came to the property and after CONSTANT COMPLAINING it took me finally asking to speak to someone higher than the property manager for her to do something about it. for the price that they’re charging for these apartments is absolutely ridiculous because of all the problems that come with it. DO NOT MOVE HERE i cannot wait to get out of my lease and NEVER have to deal with this horrible management team again, except lily she has been nothing but sweet to us and all of the residents. we came in thinking this was gonna be a great experience, but we were completely wrong. This place is absolutely horrible and I regret moving here. and if you take a look at the reviews, their response is literally a copy and paste. The property manager seems like she doesn’t even care for her residence, I tried to bring up a dangerous issue that happened and she asked if I called the courtesy officer but when i did call, the courtesy officer said it wasn’t his problem to let the property manager know so who do we go to if we have issues, if we can’t go to the courtesy officer or the property manager? she stated if im in a life threatening position to call the cops but when i do the cops don’t do anything bc i wasn’t physically assaulted. It’s Just absolutely ridiculous. don’t believe me ?? look at the pictures. this is what the pool looks like CONSTANTLY its always foggy and mind you the pool was like this from thursday TO MONDAY !!! THEY ARE OPEN FRIDAYS AND SATURDAYS you will always find food fake nails and trash at the pool. you’re better off swimming in the bayou than this dirty foggy water."