Will Getzen
4 weeks ago
"If you're tired of looking through apartment reviews feeling confused and unsure, let me give you an honest account of Alister Galleria after living here for about 6 months.
Overall, it's a solid option for the price. Is it the most incredible establishment in the world? No, it has its faults like any other apartment complex, but I can't complain.
Pros: The location is great and I've never felt unsafe here. The apartments are newly renovated and clean. We ended up switching units after a few months and Tasha made the transition very smooth. It's pretty quiet most of the time. We recently had an AC issue and it was fixed within a day. The gym is always clean and organized. The pool is clean and feels like a resort. I've never once had trouble finding a close spot to park and I don't pay for reserved parking.
Cons: The hot tub hasn't been working since I've been here, along with another water feature next to the pool. That being said, they personally aren't deal breakers for me and I know management is at least aware of the issues. The car ports aren't the most visually stunning but management just sent a notice that they are going to do maintenance on them. As you've probably seen in other reviews, the towing situation is very strict. I personally got towed within ~8 hours of accidentally parking in a reserved spot. That being said, it was my fault. Also, Alister is implementing a new policy on giving warnings before towing so I doubt this will be an issue anymore.
Overall, since Tasha took over as property manager she's done a great job. For the price, I can honestly say Alister is a good option as someone who just moved to HTX. Is it going to knock your socks off? Probably not, but then again you are getting what you pay for."