2301 S Millbend Dr
Built in 1979
Year Built
2
Building Height
271
Total Units
Google Reviews
3 ★ (149)
Welcome to Trailpoint At The Woodlands, located in the The-Village-of-Grogan's-Mill. This Apartment features various amenities and is conveniently located. Rated 3 stars based on 149 reviews, Trailpoint At The Woodlands is a great choice to call home.
1x1 *fp Apartments
Price/mo: $1,045
Size: 690 sq ft
Washer/Dryer: Full machines
Apply Now2x1 *fp Apartments
Price/mo: $1,255
Size: 858 sq ft
Washer/Dryer: Full machines
Apply Now2x2 *fp Apartments
Price/mo: $1,385
Size: 955 sq ft
Washer/Dryer: Full machines
Apply Now2x2½ TH *fp Apartments
Price/mo: $1,630
Size: 1,115 sq ft
Washer/Dryer: Full machines
Apply Now3x2½ TH *fp Apartments
Price/mo: $1,765
Size: 1,309 sq ft
Washer/Dryer: Full machines
Apply NowHear from real reviewers on Google Maps about their rental experiences.
"DO NOT RENT HERE!
Updated:
I've already left a bad review for this company and they responded that they would like me to call the office and talk about the dispute. I've called multiple times and like usual they won't answer the phone. I left a voicemail explaining the situation and they still won't return my call. It's been three days since leaving my information. We are now having to deal with the headache of going through the Justice of the Peace for resolution.
Do not rent here unless you want to be taken advantage of and ignored. I wish they had the option to leave a ZERO star review. Absolutely awful management that has no interest in fixing their mistakes.
ORIGINAL POST
We had many maintenance issues (large nails coming through sheetrock into our bedroom, carpet that had the padding removed for water damaged but never replaced, mold, no washer or dryer for a month+, industrial fans and humidifier installed for water damaged and powered through our outlets they we had to eat the cost) that were ignored for months. The only response we ever received was that it was being sent to "upper management". We eventually got fed up with the neglect and put in our notice to vacate. When it came time for us to leave they had added a $3,000 failure to notify of vacate fee. When we notified them of their errors and included the emails stating so, they just continued to not respond. I reached out three times over a month before we moved to discuss the discrepancy in our move out bill. They simply decided they would not respond. We had just figured they realized how much they had dropped the ball and waived the fees until... about six months later we noticed it had been turned over to a collection company. Looking through these reviews I'm noticing this is common practice here. We stopped going into the office as the manager would belittle my wife for asking questions regarding our comfort not being met. She actually asked why we weren't reaching out more to get responses from them. Like it was our job to make sure they were doing their job. This is why we only communicated through emails after that so I would have documentation. I guess since this company refuses to actually discuss these matters I will have to go to a justice of the peace to fight this. Over the three years I had lived here this complex was owned by three different management companies. One change happened in the middle of major repairs from a freeze that had busted many pipes and cause massive amounts of water damage. The staff would use this fact to justify any neglect of repairs. In summary, this company will neglect, lie, ignore and bully. Do not rent here if you wish to keep your sanity."
"I’ve been living here for almost two years now. Great community with great people around me. Very quiet, simple and have access to outdoors and trails, so amazing and breathtaking. The office staff are wonderful, Miss Sharla always take care of things the minute I submit a request and I thank her for that. Maintenance will fix problems same day and on top of things. I would recommend Trailpoint at the Woodlands as the best community to live in."
"My experience with the Trailpoint at the woodlands so far has been the best. The staff are super friendly. The facility is very clean and upkeep. They are dog friendly and that's nice. I moved from out of state and trusted the staff with every decision regarding my place. Celeste Vasquez one of the office staff, did above and behind to make me feel comfortable. She answered all my questions and concerns and will always return my call in a timely manner. Would definitely recommend this place"
"1.5 years - 3 ownerships, aging property after a long list of serious issues gave 30-day notice with cause and they refuse to acknowledge all of the issues nor abide by basic tenant rights. Great location and property manager is a nice person but the issues just keep on multiplying and the slow response time has tenants in unlivable conditions. 2023 freeze utility waterline break had us with no washer/dryer in our unit for 8 weeks with no laundry accommodation. Summer time AC system stopped working and for a week maintenance team kept blaming issue on dirty filter until finally acknowledging that the entire hvac system needed to be replaced in 100+ degree weather then it took significant effort to have a portable unit assigned and live in those conditions for almost 2 weeks waiting for a new AC system to be purchased and installed. 2024 sewage leak across common walking public area for weeks without clean up or notice to tenants to protect themselves or their pets. Freeze 2024 waterline break took weeks to repair walls and carpet. Finally water heater line burst in the unit - 2 days to repair and dry out unit with no hot water. Now they send a $5500 bill claiming we didn’t give them proper notice. Nothing about this is ok.
Update: after seeking legal advice, we were forced to pay the $5500 for early termination. What is important to understand is that had we spoken to a lawyer while any of these incidents were happening, terminating the lease without penalty would have been possible. Since all of the issues were eventually resolved, the law is pro landlord no matter how terrible the living situation was during any of the unacceptable circumstances or the hardship suffered as a result."
"Stayed here for a month, loved the animal life around everywhere and the lakes that were very peaceful.
My real complaint was how bad the entrance and exit areas were with how you couldn't see oncoming traffic when leaving due to the bad sign placements and how when entering the apartments was a bit of a gamble with making people angry when turning left from the main road, just overall definitely issues with that.
Hot water heaters could have more capacity as well."