Paige LaBar
2 months ago
"Living here is so amazing, I had to leave a second review.
Please read my initial review for an overview of my entire experience. As an update, I renewed my lease with zero hesitation. As I continue to live here, the sense of community, security, maintenance, unit construction and design, and leasing office continue to exceed my highest expectations. Recently a neighbor of mine contacted the office regarding a noise of water running for a prolonged amount of time from my unit. I was out of town. Turns out it was no big deal, but the quick action from Danny at the leasing office and the caring action of my neighbor ensured my home was safe when I was not there. This is something money simply cannot buy. Unbelievably reassuring. If you are the neighbor possibly reading this, sincerely, thank you.
Additionally, the maintenance department maintains the property and every aspect of my home immaculately with great attention to detail, exemplary friendliness, and extremely fast service. I enjoy running into maintenance team members on my way to work, always brightening my morning with a smile and a hello. Very professional, and very kind.
The security here is outstanding. I have not once ever felt unsafe. I practically earned my degree from the office pods in the lobby and the indoor and outdoor lounge on the roof, frequently studying in the lobby until early morning hours, sometimes until the sunrise. Whether it is a Monday afternoon or a Friday at 3:00AM, the security standards are the same. Given the proximity to downtown (a 3 minute drive...with traffic) this observation says everything. I enjoyed making conversation with security team members in the middle of the night, which was also an excellent excuse for a study break!
To reiterate my original review, the leasing office team members are unparalleled. From the very first phone call I made to tour (Hi Jianni) to every interaction I have ever had since then, I have been blown away. The most friendly, efficient, professional team ever. It is obvious that they care greatly about their community beyond it being their work. Not only that, Danny, Jianni, and Vivian (the property manager herself) have individually each gone above and beyond to me personally while I have lived here regarding any and all problems I have ever had- from packages I forgot to pick up, to forgetting to close my windows before going out of town and it started raining, to providing touch-up paint for my failed decor attempts, and way, way more, it honestly feels like I have family that look over my apartment with me! Again, this is just not something that your money can buy.
Tour the property yourself- from the rooftop pool with a panoramic downtown view, the for-purchase art gallery on property, and the entertainment space alone will have you sold. My hobbies, work, and education surround architecture and design, and the extremely fine details such as the unit paint finishes, unit construction quality, unit cabinetry quality, unique floor plans, and even high end GE appliances (kitchen and laundry) elevate the living experience indefinitely. I have seen every apartment in this price range in the Heights and downtown- save your time, no other complex has this combination of high-end elements in the design of their actual units. Sophisticated, durable, and non-builder grade homes.
I am so excited to continue to live at the property for another lease term. It is awesome to know that I decided to choose Art House within a 24-hour time frame upon touring almost two years ago and I could not have imagined a better living experience in Houston. Thank you so much, Art House team!"